RADIO SYSTEM TECHNOLOGIST

Would you like to be part of an organization that is focused on sustaining and improving the Public Safety Radio Network services that our Province relies on to protect our communities and keep Ontarians safe during emergencies? Are you an innovative and collaborative leader that identifies opportunities for continuous improvement and building strong relationships and partnerships to meet program goals and objectives? Do Public Safety Radio Network operations and oversight, procurement and contract management, customer service, and project management interest you? If so, consider this opportunity within the Ministry of the Solicitor General.

The Government of Ontario is taking immediate action to replace the Province’s aging Public Safety Radio Network, which more than 38,000 first responders across the Province rely on. This mission-critical network provides mobile radio communications, which is a communication lifeline in emergency situations for ambulance, paramedic, and hospital services, the Ontario Provincial Police, correctional services, natural resources, transportation, revenue enforcement, environment enforcement and parks when responding to the needs of the public. The network covers approximately 750,000 square kilometres, making it the largest public safety radio network in North America.

The Government Mobile Communications Branch (GMCB) is looking for talented a Radio System Technologist to work amongst a diverse team of Ontario Public Service (OPS) professionals on this high-profile, complex, challenging, enterprise-wide, public safety transition project. In this position, you will lead projects and teams related to the planning and implementation of the new network across the Province.

If you have proven experience working on large-scale, complex projects and project teams like this or multiple, concurrent IT projects, and want to be part of the dedicated team revitalizing the critical lifeline of emergency response in Ontario, we want you!

Please note: The successful candidate will have the option of working from the following office locations:

• 21 College Street, Toronto
• 200 First Avenue, North Bay.

What can I expect to do in this role?

As a Radio System Technologist, you will:

• Provide technical expertise for support of current and future radio infrastructure and other unit personnel by conducting tests and inspections of the government telecommunications system control, which includes maintaining business applications and determining priorities; replacing faulty components; auditing and approving contractor repair work; notifying appropriate parties of Infrastructure system problems; liaising with ministry personnel, vendors and other agencies; and reconciling contractor conflicts
• Assist with, or conduct, live tests and rejuvenation of returned parts to ascertain weaknesses with supplier parts and liaise with the suppliers to correct deficiencies
• Source, provide and assist with controls of the inventory levels of specialized equipment such as earpieces, headsets, battery recondition and other equipment
• Design radio frequency templates for radios to designate specific radio channels used by front-line personnel to ensure frequency conflict is avoided
• Provide assistance, when requested, to research technical problems, determine solutions and make recommendations to supervisors and users
• Assist with cost analysis and preparation of network infrastructure services to users, and conduct feasibility studies on modifications requested
• Perform other duties, as assigned

How do I qualify?

Mandatory

• You must possess a valid class ‘G’ driver’s license or equivalent as recognized in the Province of Ontario.

Technical Knowledge and Skills

You have:

• Knowledge of telecommunication systems, the sub-system components, and their inter-relationship, including microwave, mobile, portable and base radios, and repeaters.
• Knowledge of standby and back-up power systems, alarm reporting systems, and radio system switches, dispatch computers, communications consoles, console and communications centre voice recording systems, and network design to ensure optimum operation of an emergency response system.
• Knowledge of system design criteria and theoretical principles, security and recovery procedures and connectivity to properly make recommendations to supervisor.
• Knowledge of MS Office software programs used in system operations and for the preparation of reports, spreadsheets and presentations.
• Understanding of and/or experience in contract management such as service level agreements (SLAs) to resolve system performance or failure issues by selecting the appropriate supplier.

Evaluative, Problem-Solving and Analytical Skills

• You can analyze the condition, technical performance and capacity of existing system components.
• You can determine the nature of the problem, research, identify and set priorities to correct problems and assist in making repairs and replacing parts devising a new solution to the problem utilizing existing resources and/or directing contractors.
• You can make recommendations on need and feasibility for expansion, renovation, replacement or other corrective action.
• You can interpret and apply new information, technology and design methods to telecommunications operations and problems of systems components within government control.
• You can assess and evaluate needs of clients.

Communication (oral and written) and Interpersonal Skills

• You have demonstrated communication and interpersonal skills to liaise with all levels of personnel to work with non-government contractors, resolve issues, present technical information and provide guidance.
• You can write and edit business cases, and technical/financial reports, and prepare technical work documentation and standards.
• You possess effective listening skills to understand users’ reports of faults to determine problems.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

Additional Information:Address:
1 Permanent, 200 First Avenue, North Bay, North Region or 21 College St, 3rd Flr, Toronto, Toronto Region, Criminal Record and Judicial Matters Check (Fingerprint Based), Canadian Border Services Check, Credit History Check, Driver’s License History, Local Police Databases Search, Social Networking Search

Compensation Group: Ontario Public Service Employees Union

Understanding the job ad – definitions

Schedule: 6

Category: Information Technology

Posted on: Monday, June 27, 2022

Note:
In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Development Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

E-SL-182220/22 – The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures, including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.