Production It Apprentice

22 days holiday entitlement rising to 25 days after 5 plus years’ service
Company supported CSR Volunteer Day plus 2 days for personal wellbeing
Pension including option to join Salary Exchange for Pension scheme (SXP)
Death in Service
Private Medical Insurance
Corporate gym membership, partially subsidised by the company
Out of town offices with free parking
Salary sacrifice charity donation scheme
Ci Christmas Savings club
Ci Lottery

Centerprise International (Ci) was established in 1983 and has over 30 years of experience and expertise in providing innovative products and services. Our financial strength, and breadth and quality of services offered, together with our enviable record of success in supplying under many framework agreements and winning many government contracts makes Ci one of the leading ICT suppliers. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth.

Throughout its history, Ci has evolved to meet market demands and now offers Managed Services and Solution Design to complement our own products

Ci actively seeks to attract talented ambitious individuals, to nurture and develop through their career with the organisation. The Ci Group comprises of wholly owned companies and a joint venture business, so the opportunity to build a wide and varied career path truly exists.

All employees have the opportunity learn from successful, capable business professionals within the organisation, to absorb knowledge and experience first-hand how a thriving privately owned business operates.

This is a fantastic opportunity for a talented individual with a passion for PC building and configuration to embark on a level 3 IT, Software, Web & Telecoms Professional apprenticeship. Delivered through Swansea ITEC Digital, this course will enable the learner to apply professional methodologies whilst working as a key member of a growing production team.

As a Production IT Apprentice, you will be based in our Manufacturing Facility in Ystrad Mynach and report to the Production Manager. Your primary role will be assembling PCs and Servers. In time, and following a period of effective formal and on the job training, there will be a full time job opportunity to form part of the technical assurance function, responsible for providing assurance over the configuration and build of our PC and server manufacturing business.

Responsibilities include:

• Be a productive and committed member of the PC and server production team.
• Build experience and technical knowledge to be able to ensure the configuration and build quality of our PC and servers meet the required specification to satisfy customer requirements.
• Develop expertise in the configuration of BIOS settings and the installation of software applications and latest patches.
• Develop troubleshooting skills to be able to identify system failures.
• Be passionate about the build quality of devices and be willing to identify and communicate any problems in the build process.
• Ensuring all system images are updated prior to loading onto devices
• Develop the communication skills and confidence in liaising with customers to understand their requirements and/or solve technical issues.

As with all personnel within the business, the individual will also be required to show:

• A commitment to comply with the Company’s Information Security Policy
• A commitment to promptly report any security weaknesses or incidents
• A commitment to adopt and maintain a Health and Safety culture within the Group

Collaborate & Influence

Build trust and respect with people outside the immediate group and actively looks to influence their thinking for positive impact.

Communication Skills

Communicates effectively in an articulate manner to a variety of audiences, large or small, internal or external, using their time to maximize advantage.

Drive for Results

Work efficiently and diligently putting in whatever time is needed to do an excellent job, persevering in results delivery, even when faced with setbacks.

Essential

• Possess genuine passion for PC building and configuration.
• Have the attitude and aptitude to develop new skills.
• Experience in computer system integration
• Have a keen interest in the latest PC technology
• Have a desire for self-development and be a motivated learner.

Desirable

• Understanding of Windows deployment techniques.
• Understanding Linux operating systems.

Essential

• Customer-Centric – Ensure customer satisfaction is our number one priority
• Commitment – Be true to your work and go the extra mile to deliver on your promise
• Courage To Challenge – Have the strength to make a difference and don’t be afraid to constructively challenge the status quo
• Succeed – Be innovative and do all that is reasonable to deliver a positive outcome
• Dedication – Giving your time and energy in the best interests of the Company

Essential

• Minimum of 5 GCSE (or equivalent) including English Language at grade C or above.