MANAGER, TELECOMMUNICATIONS

MANAGER, TELECOMMUNICATIONS

– (224134)

Provides oversight, direction, management, budgeting, and support of telecommunications enterprise-wide. Managing priorities with regard to day-to-day operations, including projects, maintenance and general telephony support. Provides a broad spectrum of telecom engineering and implementation expertise for Cisco Unified Communications in support of TUHS business operations. Responds promptly to customer needs, with a customer-centric approach to problem solving, including vendor management. Manage and ensure a satisfactory balance of on time performance, interdependency and customer service in line with TUHS business objectives. Responsible for quality assurance testing, ensuring overall data integrity, and maintaining consistency in setup across the system. Evaluates and recommends new products and systems to improve network and telecommunications reliability, throughput, and productivity. Collaborates with other IT teams as well as various managerial levels, clinical, and professional staff from within the health system. Manages vendor relationships for supported systems. On-Call required.

Education
Bachelor’s Degree: in Computer Science, Information Systems, or related field (Required)
Combination of relevant education and experience may be considered in lieu of degree.

Experience
5 Years experience in large scale VoIP environment (Required)
5 Years experience with Cisco Unified Communication Administration (Required)
5 Years experience with People Leadership (Required)

License/Certifications
CCNA – Cisco Cert Network Associate (Preferred) or CCNP – Cisco Cert Net Professional (Preferred)
40 Hours Per Week / 9:00 am to 5:00 pm

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple University Health System is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Your Tomorrow is Here!

Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees’ success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike.

Primary Location Pennsylvania-Philadelphia

Job Information Technology

Schedule Full-time

Shift Day Job

Employee Status Regular