Bell Canada
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.
If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.
Bell’s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.
Big data is a big deal.
If you are passionate about transforming data into business value, this fast-growing, innovative field is where you want to be.
Bell’s Business Intelligence team collaborates with partners across the organization and provides strategic guidance supported with data. We work with the latest and greatest BI technologies like SAS, Hadoop, and Python to leverage big data and artificial intelligence to create intellectual property.
Our mandate is to provide actionable insights and enable Bell to use machine learning to drive business decisions and create solutions that directly enhance our products and services.
This is a terrific opportunity for recent graduates or graduating students to help transform the organization in driving one of the most significant strategic mandates within Bell. As part of this team, you will have opportunities to work with new technologies, build project management skills and discover meaningful insights that will ultimately impact millions of customers.
How the program works:
Over the course of 12 months, the BI Data Science + Developer Program allows you the opportunity to enhance your professional skills and expand your knowledge of BI and new technologies through training opportunities, while working on exciting projects that include marketing optimization, fraud detection, and AI/Machine Learning.
You will spend the first 2 months on the front lines gaining a 360° view of the customer experience while working on a special project to put your learnings towards improving the customer experience.
From there, you will be assigned a permanent role in one of the following areas in BI based on your skills and interests:
Data Engineering
Software Development
AI and Machine Learning
Key Responsibilities:
Leverage sophisticated analytical techniques including predictive modeling, text mining, forecasting, neural networks, segmentation and other data mining methods
Explore large, new sources of data; communicate and present insight opportunities to business teams across the organization to influence decision making
Translate business requirements into design, implementation and documentation of efficient BI processes
Take part in defining and improving the overall architecture to create effective enterprise-level data solutions
You should apply if:
You are in your final year of your undergraduate degree or are a recent graduate with a Masters degree in:
mathematics / statistics
computer science / engineering
software engineering
or a related area
Data engineering focus:
Experience with programming languages such as Java, Scala, Python, C++
Exposure to development tools such as version control systems and IDEs
Proficiency working in Linux/Unix environment (eg. command line tools, shell scripting)
Knowledge of distributed computing frameworks and tools (eg. Hadoop, Spark, HDFS, MapReduce, Hive)
Development and production focus:
Experience with the design, development and maintenance of ETL processes, data marts, operational data stores and online analytical processing (OLAP)
Exposure to data warehouse technologies such as SQL Server, Teradata, SAS or others
Knowledge of data modeling and architecture (Normalized and multidimensional)
Machine learning focus:
Knowledge of ML Algorithms including supervised and unsupervised learning, deep learning modules, and text analytics
Experience with ML frameworks such as Spark ML, TensorFlow, Scikit-learn, H2O, etc.
Highly driven to learn about the newest machine learning techniques and to apply them to solve business problems
Exposure to big data tools and technologies such as Hadoop, Hive, Spark
Experience with relational data warehouse and fluent in SQL
Exposure to development tools such as version control systems and IDEs
Experience in telecommunications is a plus
You can work with a team as well as with business partners, to inform, influence, support and execute on decisions and strategies
You have the ability to communicate quantitative results to a variety of audiences
You are able to manage multiple projects and priorities
Bilingualism (English and French) is an asset in Ontario and a requirement in Quebec
Application Instructions:
Apply on the Bell careers page.
You must submit a resume and most recent transcripts (unofficial accepted) to be considered.
Focus your efforts and apply to a maximum of 3 Bell postings that match your skills and interests.
Top tip / Please note: We hire on a rolling basis. What does that mean? This means that applications are reviewed as they are received, and positions may be filled while this job ad is still live. What can you do about that? You can apply as early as possible to give yourself the best chance!
Bilingualism is an asset (English and French); adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Grad Hire
Job Location: Canada : Ontario : Toronto
Application Deadline: 07/20/2022
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don’t just accept difference – we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected].
Created: Canada, ON, Toronto
Bell, one of Canada’s Top 100 Employers.
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