Fiber Optic & Copper Technician BellAliant

GN Systems Inc. is presently hiring an energetic customer service-oriented Telecommunications Field Service Technician/Contractor in Moncton, NB. Multiple positions are available. Opportunities to work under various product lines.

***** Position is based out of Moncton, NB and requires a tech who can travel to various locations in Atlantic (NB, NS, PE, and NL) *****

The selected candidate will install, diagnose, and maintain fiber optic networks (Internet, Phone, TV), Security alarm systems, and associated components, as well as be customer-focused, responsible, results orientated, and provide a positive customer experience every time. This position requires you to work various shifts including evenings, weekends, and statutory holidays depending on business requirements.

What you’ll be doing:

• Install, repair, and maintain Fiber and Copper Network
• Troubleshooting Copper and Fiber Networks
• Installing data and voice cabling (Cat5e & Cat 6)
• Dispatch from your home location to customer homes using apps on tablet/telephone
• Installing copper and fiber aerial drops from the pole and attaching them to the house
• Install, and troubleshoot Security Alarm System and CCTV
• Working with Qolsys, 2GIG, Simon, Honeywell, and DSC alarm panels
• Ability to distinguish colors
• Ability to climb ladders at least 28′ high
• Own reliable vehicle (contractor only)
• Proof of contractor insurance (contractor only)
• Proof of Workers Compensation (Work Safe) clearance (contractor only)
• Must supply your own tools, ladders, white work VAN, or Pickup truck (contractors only).
• Crimp and terminate Cat5e RJ45 connector
• Strong command of the English language – both spoken & written
• Neat appearance and good customer service skills
• Ability to work independently and offer assistance if required to other technicians
• Ability to accommodate a variety of assignments at various locations
• Maintain a valid New Brunswick driver’s license
• Physically fit, including the ability to lift heavy objects, tools and climb a ladder
• Must be able to pass a criminal background check

Desired Skills:

• The above-mentioned position(s) can be physically challenging as you will be climbing and working from ladders, in some cases in excess of 30 feet
• Good understanding of Computers and Android apps
• Must have a Smart Phone (Android) for work purposes
• Installing, troubleshooting, and servicing home internet systems/products in customer’s home
• You will interact with consumers daily and should be comfortable and able to effectively communicate/train customers
• Current Fall Protection, ladder safety & WHIMS certification, Working at Heights training, liability insurance (contractors only) and Workers Compensation (contractors only)

Responsibilities:

• Comfortable using handheld tools and working at heights
• Maintaining stock of all parts, supplies, and equipment
• You will be exposed to a variety of weather elements including heat, cold, wind, and rain
• Installation, termination, & testing of Cat5e cable
• Follow safe drilling practices
• Willing to work flexible schedules including daytime, evenings, weekends & overtime
• Follow safe work practices
• Willing to travel

Tools & Safety Gear:

• Safety Footwear
• Safety Vest
• Hard Hat & Safety Glasses

Complete Set of Hand Tools:

• All necessary tools of the trade

Job Type: Full-time

Salary: $700.00-$1,700.00 per week

Benefits:

• Company car
• Dental care
• Extended health care
• Flexible schedule
• Housing allowance
• Vision care

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Application question(s):

• Do you have your own white work vehicle (VAN or pickup truck, the contractor only)?

Experience:

• Telecommunication: 1 year (preferred)

Licence/Certification:

• Class 5 Licence (preferred)

Willingness to travel:

• 100% (preferred)