SENIOR NETWORK SYSTEMS ANALYST

Requisition No: 702386

Agency: Children and Families

Working Title: SENIOR NETWORK SYSTEMS ANALYST – 60008992

Position Number: 60008992

Salary: $45,000.00 – $55,000.00

Posting Closing Date: 08/11/2022

PENDING RECLASSIFICATION TO AN OPERATING SYSTEMS PROGRAMMER II

DESCRIPTION

This position is a Network Analyst position that will act as a technical systems administrator for the DCF network support unit.

It is responsible for administration and support of the systems, network, and video systems located throughout the State of Florida.

This position will have primary responsibility for supporting all systems defined by DCF as mission critical. Support and maintain telecommunications systems utilized by the agency.

Additional enterprise support includes router and switch configuration, firewall administration, user provisioning in assigned systems, and technical support as needed to support DCF’s mission

This position will be eligible for on-call responsibilities. Salary Range: 45,000 – 55,000.

EXAMPLES OF WORK

• Administration and support of systems, including Cisco ethernet switches, Cisco wireless access points, Microsoft Windows devices, and other network systems.
• Use of command line tools and resources to administer systems, for example terminal emulation like Putty.
• Project planning related to maintenance and lifecycle management of network devices and systems
• Support and maintenance of enterprise telecommunication systems
• Providing support and diagnostic troubleshooting of systems in use at DCF ranging from desktop computers to server systems.

MINIMUM QUALIFICATIONS:

A Bachelor’s degree from an accredited college or university and four years of experience in computer systems analysis, computer programming, or support, two years of which must have been in systems support.

or a bachelor’s degree from an accredited college or university with a major in one of the computer sciences or management information systems and 2 years of experience in computer systems analysis, computer programming, or support, two years of which must have been in systems support.

or a Master’s degree from an accredited college or university in one of the computer sciences or management information systems; and/or 2 years of experience in computer systems analysis, computer programming, or support, two years of which must have been in systems support and either (1) completion of a 720 classroom hour program of study from a vocational/technical school or accredited community college in an area of data processing (excluding data entry), or (2) 60 semester or 90 quarter hours of college course work from an accredited institution which includes four courses in computer science or management information systems.

Experience in computer systems analysis and/or computer programming can substitute on a year-for-year basis for the required college education. Completion of a one-year program of study from a vocational/technical school in an area of data processing (excluding data entry) can substitute for one year of the required computer systems analysis and/or computer programming experience.

EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of Cisco IOS, Microsoft Windows 10, wired and wireless technologies

Knowledge of Network technologies, TCP/IP, routing, subnetting, fiber optics

Knowledge of Systems Administration techniques and practices

Knowledge of network troubleshooting techniques, network analysis and problem solving

Ability to operate, troubleshoot and support operating systems and network devices

Ability to support, maintain, and administer infrastructure solutions

Ability to interpret technical information relating to systems, network, telephony hardware, video hardware and offer solutions and coordinate design sessions

Ability to plan, organize and coordinate work assignments across the agency, with vendors and external stakeholders

Ability to communicate technical information clearly, concisely, to many audiences including non-technical parties

Strong analytical and problem-solving skills.

Excellent customer service interaction and a positive attitude

Organized, detailed and thorough

SPECIAL NOTE: Preference will be given to applicants with training, certification, and experience in Networking, voice, and video systems. Must have strong troubleshooting skills and ability to work proactively in a high stress environment.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background investigation results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background investigations shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees also are subject to background re-screening at least every five (5) years

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.