Patch Manager

An exciting opportunity has arisen for an experienced Patch Manager. We would love to hear from you if you have experience of installation work within a telecom’s environment.

You’ll be working in a part of Telent that is dedicated to transforming the way support is delivered nationwide to Openreach, City Fibre and other external network providers. We aim to be the UK’s leading network installation business, harnessing and enhancing the skills of our people to deliver high-quality cost-effective services.

Excellent employee benefits: – we are committed to ensuring we offer industry leading career opportunities, salary, and benefits packages

Role Profile:

Reporting to and directed by the Area Manager, you will be responsible for ensuring that all works underpinned in the programme are delivered as planned to include: confirmation of resource on site, dealing with any in-life issues and flagging any requirement for jeopardy management. You will, through your team of Field Agents see all programmed works through to finish on site and engineering completion.

Typical Deliverables:

• Pro-actively drive Safety, Quality and Streetworks performance across the supply chain base.
• Urgent Safety Issues – make sure that you are available on the phone to support 2- hour and 4-hour defects as and when they are raised
• HA Relationships – work with suppliers and Highways Authorities locally to develop an effective working relationship through consistent high levels of streetworks compliance and reinstatement quality.
• Programme Management – work with supplier and PMO to ensure that jobs are programmed for delivery in line with business priorities and validated required by dates.
• Inspection Regime – using Field Manager and Connect Mobile systems ensure that you and your team of Field Agents complete in-progress, gate and retro checks in line with business requirements.
• Job Fluidity – promote the use of civils avoidance techniques within your team to increase workstack fluidity.

Business Operations Skills – Experience:

• Experience of Delivery/Operational Management.
• Previous experience of supervising civils or cable gangs working in the highways network
• The ability to communicate at all levels and manage key stakeholder relationships

Business Operations Skills – Qualifications:

• NRSWA Unit 2 & 10
• IOSH Managing Safely Educated to degree level in relevant discipline or equivalent practical experience

You’ll receive formal training. – and on-the-job training where appropriate – to ensure you’re up-skilled as technology develops along with E-learning schemes to help or refresh skills on-line

You’ll be treated as an individual. We’re not a vast corporation, which means every individual counts. With us, you’ll be valued and supported, involved and empowered from day one.

Join us and you can expect to receive:

• 33 days holiday, including public holidays, plus the option to buy or sell five days each year
• Company pension scheme
• A range of family friendly policies
• Occupational health support
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme

If you are looking for a new challenge and the opportunity to work for a forward-thinking key player within the telecommunications sector then don’t delay, apply today.

We reserve the right to close this vacancy once we have received sufficient applications.

Telent is an equal opportunities employer and is committed to diversity and inclusion.

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