Epic Project Director

Description: Brightwork is hiring an Epic Project Director to join our leadership team as an FTE. This role is mostly remote except for occasional project related travel.
Brightwork’s mission is to provide healthcare organization with IT business strategy, informed decision-making, risk management, and change management consulting services, empowering businesses and organizations to achieve and surpass bold goals and objectives. As trusted advisors, we partner with our clients from the beginning to the end of each project, whether it’s solving our clients’ top and immediate priorities or leading long, transformational, organization-wide initiatives.
Responsibilities and Duties

• Lead the planning and implementation of Epic EHR and integrated technologies and will oversee the transition to production through optimization
• Leads and assists in developing project business case and request for proposals/information (RFP/RFI).
• Leads efforts to define requirements, deliverables, objectives, resources, and project schedules
• Ensures appropriate processes are identified and followed, specifically scope management, change management, communications, and risk management.
• Ensures all stakeholders are well informed and knowledgeable of key issues, risks and resource requirements, budget and cost factors, and technical challenges.
• Demonstrates leadership by identifying and mitigating tasks, conflict, and communication.
• Escalates issues and risks to internal and client executive leadership, to ensure proper awareness and efficient resolution, to sustain the project implementation timeline.
• Assists with the creation, modification, and enhancements to internal project management, standards, processes, and policies.
• Maintains the scope and work plan and ensures all milestones and deliverables are on time and within budget.
• Develop new program and product offerings

Requirements:

• Experience with multiple Epic full-cycle implementations required.
• In depth knowledge of hospital and ambulatory clinical and financial operations
• Understanding of health care industry service delivery processes, preferably in multi-facility health systems
• Ability to establish and maintain project management methodologies for large, complex projects and ensure effective utilization across all project teams.
• Demonstrated ability to solve highly complex technical, organizational, and operational problems.
• Significant competency in vendor management
• Experience in establishing and maintaining appropriate and effective project governance structures for large, complex organizations
• Demonstrated ability to communicate, collaborate and consult effectively with all levels of the organization. Demonstrated success at building team relationships and partnerships across organizational lines
• Demonstrated knowledge of outcomes management and process improvement methods
• Advanced understanding of the facility/environment requirements needed to support and operate Information Technology infrastructure equipment
• Demonstrated understanding of enterprise-wide healthcare applications suite with a focus on the acute care, clinical and revenue cycle applications is required
• Demonstrates thorough understanding of the technology required to: input, process, and transport information within a single facility and throughout the system.
• Demonstrates knowledge of server technology including Windows-based servers, Unix-based servers, and terminal servers.
• Demonstrates knowledge of storage and backup technologies, technical security measures.
• Ability to coordinate the efforts of technical resources to analyze the current installed environment and to provide recommendations on IT and telecom environments.
• Demonstrates advanced knowledge of operating systems and software environments to lead IT staff in creating effective test and production environments; recommend workable solutions; and discover problems.
• Exceptional leadership, organizational, and project management skills. Demonstrates application of advanced knowledge of PMI-based project management methodology.
• Proven change agent and positive mentor
• Skilled in Microsoft Office products including MS Project, Visio, Word, Excel, and PowerPoint required; ability to use other on-premise or cloud-based project management, reporting and dishoarding tools

Job Type: Full-time