Telecom Product Manager

Job description

ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government’s Small Business Administration.

Due to the requirements of this role, selected candidates for this role must be only W2 candidates who does not require sponsorship and reside in the US

Job Summary:

Product Manager – Emergency Services
Duration: Direct Hire
Location : Boulder,CO or Remote

Qualifications:

• 3 years + of experience in a product management role
• Bachelor’s Degree in Business Administration or Engineering. MBA preferred
• Experience with Emergency Services solutions
• Working knowledge of 9-1-1 regulations and solutions in the US & Canada
• Good understanding of software development life cycle
• Prior experience working in an Agile SDLC environment
• Business requirements authoring and management
• Working knowledge of all aspects of Microsoft Office suite of products
• Excellent verbal and written communication skills – documentation, presentations, and flowcharts

As a member of the product management team, you will own and be responsible for managing the roadmap and day-to-day prioritizations for several emergency services products. You will work closely with leadership, product development and account management to manage our emergency services product portfolio throughout all phases of the product life cycle, from introduction through sunsetting.

Job Duties:

• Own product roadmap for emergency services products, collaborate with development team and manage customer expectation around product and feature delivery
• Engage with internal and external stakeholders to elicit requirements and understand priorities
• Prioritize product enhancements and customer requests by making smart, decisive tradeoffs using data-driven analysis and sound judgment
• Review product deliverables, participate in user acceptance testing and production implementation activities
• Help new customers understand the value of and adopt our Emergency Services platform.
• Conduct visits with customers, perform competitive analysis, and work with internal teams – Sales, Development, Technical Support, etc. – to understand market needs
• Be an innovator with demonstrated ability to craft a vision, get people excited by ideas and get them quickly to market
• Develop business cases for new products and significant product enhancements, including identifying customer needs, product and/or feature gaps, identifying solutions, market sizing, sales projection, costs, planning/management, etc. 
• Communicate product positioning and strategic value both internally and externally.  
• Proactively engage customers, partners, and internal stakeholders on the products and roadmap
• Develop, maintain, and manage implementation of product roadmaps
• Lead the product launch process to ensure the organization is ready to train, deploy, and support the product in the market
• Measure results against business case expectations

Job Type: Full-time

Pay: $100,000.00 – $140,000.00 per year

Schedule:

• Monday to Friday

Education:

• Bachelor’s (Preferred)

Experience:

• Product management: 5 years (Preferred)
• E 9-1-1 regulations and solutions: 1 year (Preferred)
• Telecommunication: 1 year (Preferred)
• Voice emergency services: 1 year (Preferred)
• Agile: 1 year (Preferred)
• Software Development life cycle (SDLC): 1 year (Preferred)
• Requirements gathering: 1 year (Preferred)
• Microsoft Office suite of products: 1 year (Preferred)

Work Location: Remote