Account Representative – Sales

NOMAD GCS DOES NOT SUPPORT THE H1B VISA FOR THIS POSITION.

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ACCOUNT REPRESENTATIVE*

We now live in an always-on world. In public safety, defense, healthcare, telecommunications, and other vital industries, connectivity and operational continuity are no longer optional. With security, critical services, and even lives on the line, Nomad’s promise is clear:

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Connected, Operational Customers*
At all times, anywhere on the globe… When every minute matters.

As Account Representative, you’re a key member of our high-performance sales team, with eyes set on increasing responsibilities and fast-track growth. A successful Rep learns quickly and contributes daily to customer satisfaction and account growth. In your work, you anchor every action and interaction to the “Four Pillars” that define what Nomad and our customers value most:

• Safety

• Simplicity

• Security

• Reliability

You partner with and support your Account Lead to build trust with customers, then help them imagine best-in-class solutions. You work closely across Nomad departments to ensure those solutions are realized. You collaborate with and support Inside Sales as needed, and spend time uncovering and sharing customer insights.

A successful Account Rep is humble, hungry, and smart. You have a growth mindset, always learning and inspiring others to do the same. Your wins come from a unique mix of critical thinking, attention to detail, and a relentless focus on the customer. Here are the specifics:

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Responsibilities*

• CRM
• Understand the theory and practical application of the HubSpot CRM tool
• Manage and maintain data in the CRM (as assigned by Account Lead)
• Continually self-educate to ensure expertise and optimal utilization of the tool

• Accounts
• Assist Account Lead in preparing accurate account planning
• Manage and grow assigned accounts
• Learn and demonstrate understanding of all Account Lead responsibilities
• Build trusted partnerships, internally and with customers

• Opportunities
• Conduct competitive research
• Promptly engage with inbound leads, as assigned

• General
• Become a Subject Matter Expert (SME) in your vertical
• Become an SME in Nomad solution offerings
• Become an SME in industry best practices and innovation
• Inspire and mentor team members, including regular and insightful knowledge sharing
• Work within assigned territory/vertical, resource, and budgetary constraints
• Contribute to customer satisfaction
• Give regular feedback to Marketing, including observed content and campaign insights
• Be an ambassador for the Nomad GCS brand

Accountabilities

• Account Team Performance
• Learn, demonstrate understanding, and execute the Nomad methods and processes to deliver “Frictionless Customer Experiences”

• Documentation
• Document account activities and interactions in the CRM, as assigned

• Travel Expectations
• 40%

Nomad Account Representatives serve interesting, future-minded customers that are impacting the greater good. We’re talking NASA, U.S. Department of Defense, Verizon, ATF, and FBI interesting. You’ll see world-leading solutions brought to life by the best Engineers, Craftspeople, and IT Techs in the business. All in postcard-perfect Northwest Montana.

Nomad revels in being the quick-moving, innovative, adaptable player in the game. We don’t sit still. Are you ready to help drive the future of connected, mobile operations?

Job Type: Full-time

Pay: $45,000.00 – $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: One location