Tech Mahindra
Role: NOC-Support Engineer
Location: Remote
Job description:
- Minimum Four (4+) years of experience and knowledge in networking: LAN/WAN/WLAN/DHCP/DNS < for Tier-2 Level > * Minimum Six (6+) years of experience and knowledge in networking: LAN/WAN/WLAN/DHCP/DNS < for Tier-3 Level > * Experience with NOC Environment would be an Added Advantage
- Possess excellent Network Troubleshooting skills
- Highly proficient on Service Now
- Ability to use multiple Incident Management Systems
- Knowledge of MS Office (MS-Excel, Word, PowerPoint)
- Excellent communication skills (specifically Verbal and Written English)
- CCNA (R&S) Certification desired but not required
- Must be able to work 24x7x365 shifts
- Team player and positive attitude
- Highly motivated, proactive, requires minimal supervision and ability to handle critical situations
- Ability to work under pressure for extended periods of time
Needs to be organized and have the ability to multi-task
Job Type: Full-time
Experience:
- Computer networking: 4 years (Required)
- LAN: 4 years (Required)
Shift availability:
- Overnight Shift (Preferred)
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: Remote
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