Latitude Inc.
The successful SA candidate will provide product guidance, oversight, and engineering support for the SMSC, which provides premier messaging solutions for major carrier mobile subscribers. This individual will also provide forward-looking technical guidance for product evolution to a cloud-based containerized solution.
Salary: $150,000 – 170,000/year
PRIMARY DUTIES:
- Analyze customer requirements, propose, and design appropriate technical solutions within the existing and new product feature sets to address immediate challenges for customers.
- Provide pre-sales engineering support to Sales and Product Management.
- Provide Subject Matter Expert (SME) technical support to customer and internal stakeholders.
- Balance responsiveness with protecting Intellectual Property (IP) when providing subject matter expertise and technical consultation to customers.
- Research and defend IP rights when necessary.
- Provide implementation guidance and support to product development.
- Complete Request for Information (RFI)/Request for Proposal (RFP) responses including detailed compliance matrices.
- Provide existing product roadmap features based on understanding of customer networks and technical direction of the messaging marketplace.
- Develop new feature concepts and product solutions.
- Create and present technical solutions to prospective customers.
- Support competitive analysis to determine feature parity with competing messaging products.
- Create technical input for business cases.
EXPERIENCE AND SKILLS:
- 10+ years of solution architecture, system engineering, software design, requirements definition or directly related experience required.
- Demonstrated knowledge of architectures pertaining to 3GPP/LTE applications;
- Demonstrated and significant knowledge of telecommunications and messaging protocols and interfaces including TCP/IP, SIP, LDAP, PSQL, SQL, 3GPP, SMPP, Diameter, M2M.
- Understand the transition from 3G to 4G and then 5G messaging solutions.
- Experience with containerized network functions, cloud computing and in-memory databases important.
- Demonstrated experience in designing and sizing high-capacity, high performance transactional systems important.
- Very strong verbal and written communication skills are essential; demonstrated experience with direct customer interaction highly desired.
Job Type: Full-time
Pay: $150,000.00 – $170,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: Remote
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