PROJECT MANAGER II

Company Overview

Lumos is a growing fiber service provider delivering high-speed broadband internet, Wi-Fi, digital voice, streaming TV, and other hosted communications services to residential and small business customers within Virginia, as well as in North Carolina where we are known as NorthState. We currently have an expanding network of over 5,000 routes miles of fiber with robust Fiber to the Premise (FTTP) broadband expansion plans underway to accelerate serving more homes and businesses with connectivity throughout the region. Our product offering is available to nearly 200,000 addresses and growing.

We are more than your average internet company. Our customers enjoy the fastest fiber speeds available built on a network they can truly count on – all backed by local, expert customer care teams. We know that fast, reliable Internet is what our customers need to stay connected to the things that matter. That continuous connection is our commitment to our community. Lumos and NorthState are sponsored by EQT Infrastructure, one of the most successful global private equity firms in the fiber industry space.

Job Summary

The Project Manager will be responsible for the launch and life cycle management of assigned projects to meet revenue, profit, sales and customer satisfaction objectives. This position requires a combination of technical and business skills. The successful candidate will have project management job experience, as well as an understanding of strategic planning, finance, project management, operations and engineering, billing systems, and field sales.

Duties & Responsibilities

90%

• Manage the day-to-day operational and tactical aspects of multiple large scale, cross-functional projects.
• Manage projects to ensure that life, functionality, and growth requirements are met.
• Manage scope and mitigate risk across projects.
• Develop, implement, and maintain processes and procedures related to Project management.
• Manage project budgets. Proactively engage with project funding organizations to assure proper funding is available for projects and assure budget information is managed and reported in accordance with Lumos methodologies.
• Develop and maintain effective professional relationships with internal and external agencies.
• Implement project reviews and quality assurance procedures in accordance with Lumos methodology to ensure profitable and successful execution of projects as measured by organizational goals and customer satisfaction.
• Identify and manage project issues across multiple projects.
• Manage client and third-party engagements as required by project demands and needs.
• Provide verbal feedback regarding processes, methods, technologies, proposed solutions, etc.
• Assure that new projects are deployed according to standards while minimizing cost.

10%

• Coach/train junior project managers.
• Represent the business unit in meetings that affect workflows and daily team functions.
• Produce productivity reports for various groups.

Qualifications

• Education: Bachelor’s Degree with Project Management/PMP credentials desired and/or equivalent PM experience.
• Experience: Minimum of 5-10 years of experiences pertaining to the telecommunications industry desired. Project management experience required. MS Office knowledge, especially with Word, Excel and Project. Knowledge and experience with telecommunications network technologies, protocols, and operations.
• Key Competencies: Ability to plan, develop and coordinate multiple projects. Demonstrated clear, informative, persuasive and collaborative verbal and written communication skills. Must have the ability to work independently and effectively in a fast-paced environment. Must exhibit honesty, integrity and courtesy in all interactions. Must possess strong work ethic in supporting customer needs, responding promptly and consistently.

Benefits Include Medical, Dental, and Vision insurance, 401K, Tuition Reimbursement, Gym Reimbursement, Paid vacation/holiday leave and more.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.