Telecom Operator

Description

Introduction

Do you want to join an organization that invests in you as a(an) Telecom Operator? At HCA Florida Twin Cities Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Florida Twin Cities Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Fertility and family building benefits through Progyny
• Free counseling services and resources for emotional, physical and financial wellbeing
• Family support, including adoption assistance, child and elder care resources and consumer discounts
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan
• Retirement readiness and rollover services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Telecom Operator like you to be a part of our team.

Job Summary and Qualifications

We are currently recruiting for a Telecommunications Operator to join our team! As our Telecommunications Operator, you will operate a switchboard to relay incoming calls, outgoing calls, and pages. We are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!

What you will do in this role:

• You will answer multiple incoming telephone lines.
• You will obtain necessary information and transfers calls to correct extensions.
• You will provide information to callers as appropriate.
• You will perform overhead paging.
• You will monitor all alarms located in PBX and notify appropriate personnel.
• You will respond quickly to disaster and emergency situations.
• You will assist with the maintenance of directories on-call list.

What qualifications you will need:

• High school diploma or GED
• Previous PBX experience is desirable.
• Experience in customer service position.
• Ability to fluently speak and understand English.
• Previous experience in hospital setting preferred.
• Ability to perform calmly, competently and quickly in emergencies.

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

HCA Florida Twin Cities Hospital is a 65-bed hospital. Our medical staff includes more than 150 physicians. We are located at Highway 85 North and College Boulevard in Niceville. We offer all private rooms and the first local Certified Orthopedic Joint Replacement Program and Certified Spine Surgery Program. Our hospital has a state-of-the-art surgery center. Our services include emergency services, a critical care unit, and a Certified Diabetes Education Program. We offer a variety of inpatient and outpatient diagnostic imaging and laboratory services. We have the only local hospital-based Wellness Center. Our Wellness Center offers a variety of health-related seminars throughout the year. We are committed to patient-centered care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“Good people beget good people.”- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Telecom Operator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.