Network Administrator

Our purpose: “Helping every Washington resident live, work, drive, and thrive.”

Our values: Respect, Trust, Diversity, Equity, and Inclusion

First review of applicants will be completed 12/09/2022, therefore it is in your best interest to apply early. The hiring manager reserves the right to fill this position at any time.

At Department of Licensing (DOL), we work hard to create a culture where employees feel valued and respected. Employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.

Our Information Services Division (ISD) is currently recruiting for a Network Administrator who is passionate about the work we do to join their team!

We are one of the most public facing state agencies and the second largest revenue generating agency in Washington State. We regularly interact with over 6 million Washingtonians and collect nearly $3.3 billion in taxes and fees annually. We know our services are essential to our customers’ ability to live, work, drive, and thrive. We take this responsibility seriously and are committed to ensuring every resident has equitable and meaningful access to our services.

Do you have passion for resolving complex technology problems and have a knack for network infrastructure? If so, read on!

As the Network Administrator you will bring your expertise and proficiency of computer technology to provide technical support to our agency. In this role you will utilize your troubleshooting expertise by ensuring DOL network connectivity is always available and running properly. Using your specialized experience, you will be responsible for the design and control of all LAN and WAN hardware and software configurations for all agency switches, routers, firewalls (Cisco, Fortinet, and Palo Alto), traffic load balancers, wireless deployments, and network security equipment (ISE, IPS/IDS), just to name a few. In this position you will evaluate overall LAN and WAN performance against industry standards. Your effective communication will be essential presenting and coordinating with business partners about the impacts the network has affecting agency field licensing offices across the state.

Some of what you will do:

• Build and maintain the day-to-day operation of computer networks that the agency’s employees and customers rely on. These networks typically include an intranet, extranet, wireless, local area networks (LAN), and wide area networks (WAN).
• Provide research, analysis, advice, and recommendations of possible solutions regarding network technology options to help meet and/or exceed the customers’ business project requirements.
• Develop, plan, and design network modifications and enhancements. This includes equipment renewals and network hardware deployments, and network software configurations.
• Install hardware, configure firewalls, set up virtual private networks (VPN), manage ISE servers, wireless controllers, and implement IDS/IPS devices.
• Coordinate installation, maintenance, troubleshooting, and fine tuning of the LAN/WAN network including all hardware, software, security, and network components.

What you will bring:

• Nine (9) years combined education and relevant experience in, Information Management, Computer Science, Business Administration, or related field.
• Experience must include:
• Certification(s) in the network field (e.g., CCNA).
• Five (5) years of experience analyzing, installing and/or maintaining computer software applications, hardware, or telecommunications or network infrastructure equipment or providing customer or technical support in information technology.
• Five (5) years of experience with: Intrusion Detection and Prevention, Routers, Switches, Firewalls, VPN, Load Balancing, 3DNS, Local and Statewide Area Networking, Network Management/Monitoring Systems, Network Performance Analysis Systems, Wireless, and IP Telephony Systems.
• Five (5) years of experience with the design, configuration, and deployment of WAN/LAN network equipment.
• Five (5) year of experience of troubleshooting WAN/LAN network.

Complete knowledge of IP addressing and TCP/IP protocols. This should include knowledge of IPv6 addressing.

Education to experience equivalency:

Associate’s degree = 2 years | Bachelor’s degree = 4 years | Master’s degree = 5 years

Education may not be used in lieu of all experience

What may set you apart:

• A Bachelor’s degree or higher in Information Technology program or a closely related field.
• Ability to: employ expertise, credibility, and effective collaboration to help customers identify, evaluate, and resolve complex or sensitive issues, problems, and service needs.

use the Microsoft Suite including Visio to create, format, and edit tables, columns, and charts.
convey ideas and information in writing using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader.
express ideas and information through spoken word using language appropriate to both the complexity of the topic and the knowledge and understanding of the audience.
prioritize daily tasks, prepare schedules, and monitor/adjust task sequences.

Additional Requirements of Employment

• Per Governor Inslee’s Proclamation 21-14state employees must be fully vaccinated. Please note that any offer of employment is contingent upon you providing verification of your vaccine status, having an approved medical exemption, or having an approved religious exemption. No start date will be approved until you have either verified your vaccine status or have an approved exemption with accommodation.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

Make a difference. Join our team!

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

We value diverse perspectives and life experiences.
We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.

For inquiries about this position, contact Sarah Moore.

The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability. Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.

Job Type: Full-time

Pay: $76,248.00 – $100,032.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 4×10
• 5×8
• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Olympia, WA 98501: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Network administration: 9 years (Preferred)

Work Location: Hybrid remote in Olympia, WA 98501