Remote Site Maintenance Engineer (M/F/D)

The Remote Site Maintenance Engineer supports the Spaceopal Site Service Maintenance Engineer on all aspects of the infrastructure deployment and Hosting Service provision as well as the related Ground Segment L1 Maintenance services at the world-wide distributed Galileo Remote Sites.

Further responsible to improve service reliability of the Remote Site infrastructure and Maintenance services and to reduce the number of incidents.

This includes in particular:

To deal with incidents, other emergencies and unplanned problems in line with the GSOp Service Management Processes

To process all maintenance and hosting service tickets related to the remote sites and GILSC, providing punctual and exhaustive analysis

To ensure the correct execution, recording and triggering of follow-up tasks needed to resolve the underlying issues in line with the GSOp ILS Plan

To act as point of contact for the ILS Support Desk for the status monitoring of the local maintenance tasks (preventive, corrective, evolutive)

To verify, planning and scheduling of local maintenance work and the correct and timely implementation of the solution for any issue detected

To develop together with the site L1 and Hosting Maintenance teams the annual preventive maintenance plan applicable for the respective site and GILSC

To support the technical coordination of the remote site hosting service and maintenance tasks

To support the processing of the changes/upgrades of the remote sites and GILSC

To suggest refinement of maintenance and spare processes to optimize TAT between GILSC, Sites and Manufacturers

To support the Site Service Maintenance Engineer in the assessment, monitoring and control of the performance of the subcontractors

To maintain accurate records of all associated databases and technical documentation

To review subcontractor’s data packages and issuing of technical-managerial documentation

To support the Site Service Maintenance Engineer in the preparation of the technical proposals SPO should receive from GSA for contract changes related to remote sites

University degree in a relevant field (e.g. Engineering, Physics, Computer Science, Telecommunications or Electronics)

Experience in similar activities, better if acquired in Space or Defence programs

Experience in the Galileo program

Experience in using Maintenance Planning and Ticketing tools

Previous experience working within maintenance, site service and warehouse environment

Fluency in written and spoken English

Strong attitude to team work

Fluency in standard office automation tools (word processing, spreadsheets, email, internet, etc.)

Spaceopal Headquarter (Munich, Germany).

It could be necessary to spend time periodically at the GCC-D (Oberpfaffenhofen, Munich, Germany) and/or at the GCC-I (Fucino, Italy) and/or at GILSC (Transinne, Belgium) and/or in other relevant project locations in Europe and Worldwide, including the locations of the Remote Sites in case of particular needs or milestones.

Spaceopal is the prime service operations contractor for the European Galileo Satellite Navigation System and manages all Galileo Service Operations. The awarded European Commission (EC) contract to Spaceopal is more than just its satellites in space. Galileo Service Operations will provide high-quality positioning, navigation and timing services to users across the whole world as a civil-controlled service with guaranteed continuity of coverage.

Do you want to get involved with us? Do you want to be a part of our interdisciplinary international teams — be part of the Galileo Family? Does your specialist area match our subjects?

If you are convinced that you are right for us, take a look at all our vacancies — or send in a speculative application! Browse through our open positions.

Be part of a multinational team of high professionals in a dynamic working environment. Be part of one of Europa’s largest and most complex technology projects.

Be part of the Galileo Family!