Network Support Technician – Fort Bragg, NC

Job Title: Network Support Technician – Fort Bragg, NC

Posting Date: 11/18/2022

Position Name: Network Support Technician

Company: GC&E Systems Group, LLC

SCA Wage Category: Exempt

Salary / Pay: Negotiable

Shift: 1st

Employee Type: Regular Full Time

Security Clearance Status: Active

Security Clearance Type: Secret

US Citizenship Required: Yes

Job Level: Technician

Travel: Negligible

NETWORK SUPPORT TECHNICIAN – FORT BRAGG, NC.

The candidate for this position will work within our team to support our government Information Technology (IT) program with our Fort Bragg client. As a Network Support Technician, you will help ensure successful operations and maintenance of the Information and Infrastructure systems for Fort Bragg.

Primary Responsibilities and Essential Function

· Configure, install, troubleshoot, repair, and replace network switch elements in end user facilities.

· Program, install, troubleshoot, repair, and replace VoIP instruments.

· Install telephone termination blocks, equipment and cross-connects.

· Install Plain Old Telephone Service (POTS) phones, wall phones, mine phones and other telephony related support equipment.

· Install various types of cable and wire (i.e., CAT-6, T1, fiber optic) and peripheral devices to support Non-classified Internet Protocol Router Network (NIPRNET) infrastructure.

· Perform secure cable drop installations for Secure Internet Protocol Router Network (SIPRNet) including small-scale Protected Distribution Systems (PDS) moves, adds, changes, and installations for Electric Metallic Tubing (EMT) or HOLOCOM type PDS systems.

· Connect and test appropriate equipment connected as a result of cable installation.

· Test all cabling end to end with a FLUKE test set or equivalent (approved by NEC) and provide test results within five (5) calendar days of test completion to the Government for verification. Perform software upgrades and configuration changes on network equipment at EUB level only.

· Test all telephony systems to ensure dial tone at the work are outlet. Troubleshoot network elements to ensure fully capable operation; troubleshoot VoIP to ensure capability from the network switch to the work area.

· Maintain all network security measures and promote IT and network security control measures, practices, and techniques.

· Successfully terminate various types of copper connectors.

· Install pathways, bonding and grounding and fire stopping.

· Apply applicable codes, standards, and best practices.

· Successfully interpret drawings, plans and specifications to properly install telecommunications equipment.

· Properly test and troubleshoot optical fiber installations.

· Consult with the customer on media selection and implications for implementation on the network.

· Make recommendations to the customer based on applicable codes, standards and best practices.

· Interpret the job plan and scope of work as well as perform retrofits and upgrades for existing infrastructure.

· American National Standards Institute (ANSI)/Telecommunications Industry Association (TIA)/Electronics Industry Alliance (EIA) Building Telecommunications Wiring Standards, National Electrical Code, and IEEE (802.3, 802.5 and 802.11) standards

Physical Requirements

· Predominantly indoors in normal office environment

· Must be able to sit, stand, walk, stoop, kneel and reach

· Must be able to speak, write, read, and understand English

· May require frequent computer use for several hours at a time

· Frequently work at fast pace with unscheduled interruptions

· Must have visual acuity

· Must be able to lift up-to 25 pounds

Location:

· Fort Bragg, NC– This is not a remote position. Local candidates only.

Required work authorization:

· United States

Job Type:

· Full-time

Experience:

· Area Distributions Node (ADN), Main, Communication Nodes (MCN), End User Building (EUB) and Wireless LAN (WLAN)

· Non-classified Internet Protocol Router Network (NIPRNET)

· Secure Internet Protocol Router Network (SIPRNet)

· J Hooks

· Various types of cable and wire (i.e., CAT-6, T1, fiber optic)

· Voice over Internet Protocol (VoIP)

· Remedy Ticketing

· Preferred 2-4 years’ experience

Candidate Requirements:

· Must have CompTIA Security + prior to hire.

· Ability to obtain a Juniper Networks Internet Associate JNCIA-Junos (JN0-103) within three months of hire date.

· Must be able to obtain Building Industry Consulting Services International (BICSI) installer 1 (INST1) & BICSI Installer 2, Optical Fiber (INSTF) within 6 months of hire date.

· SECRET Clearance

GC&E Systems Group, LLC. offers a competitive benefits package to include: paid holidays, paid time off, medical, dental, vision, flexible spending account, LTD & STD, company paid life insurance, 401(k) and tuition reimbursement.

It is the policy of GC&E Systems Group, LLC. to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by the federal, state, or local laws or regulations.

We affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.

We are proud to be an EEO employer. We maintain a drug-free workplace and pre-employment drug testing and background checks are required.

The information above has been designed to indicate the general nature and level of work performed by employees with the classification. It is not designed to contain or be interpreted as a comprehensive inventory of duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Security clearance:

• Secret (Preferred)

Work Location: One location