Data Center Project Manager

SUMMARY

Direct Line (“DL”) is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data center operators and technology companies. Direct Line deploys decades of experience and knowledge through key partnerships with hyperscale technology companies and multi-tenant data center operators that give its clients a competitive marketplace advantage. Direct Line is committed to continually improving our industry through certified training of cutting-edge technicians that deliver superior results with a passion for detail. Direct Line is headquartered in Fremont, California with additional locations in Virginia, Tennessee, North Carolina, New Mexico, the Pacific Northwest, Asia-Pacific, and Europe.

The Project Manager will have an in depth understanding of data center build outs, designs, and infrastructures. This resource will be managing our customer DC sites on a global scale and travel will be included in this position.

ESSENTIAL DUTIES AND RESPONSIBILITES

• Establish and maintain effective working relationships with all stakeholders
• Understand the high- and low-level technical architecture and be able to facilitate debate and drive decisions on appropriate solutions
• Ensure that company requirements are produced to standard in a timely manner.
• Develop & present technical comprehensive solutions to customers
• Communicate and hold conference calls with internal teams, customers, and partners
• Manage complex installations, report, and escalate all observed problems to proper operational escalation points
• Manage the communication of project’s changes and release notices to customers
• Document technical and operational procedures clearly and concisely
• Be willing to work irregular hours as required
• During the pre-construction phase, continuously evaluate the materials and products being proposed for constructability and feasibility. Oversee and at times prepare the cost estimate at multiple stages. Initiate and coordinate the design efforts and the value engineering processes.
• Schedule the project in logical steps and budget time required to meet deadlines.
• Determine labor requirements and dispatch workers to construction sites.
• Facilitate travel for technicians traveling to the project site.
• Coordinates with the superintendent.
• Inspect and review projects to monitor compliance with codes and other regulations.
• Interpret and explain plans and contract terms to staff, workers, and clients, representing the owner.
• Prepare contracts and negotiate revisions, changes, and additions to contractual agreements with designers, consultants, clients, suppliers and subcontractors.
• Obtain all necessary permits and licenses.
• Direct and supervise team members in the office and on site.
• Study job specifications to determine appropriate construction means and methods.
• Solicit, negotiate, select, contract, and oversee material suppliers, subcontractors who complete specific pieces of the project.
• Requisition supplies and materials to complete construction projects.
• Prepare and submit budget estimates and progress and cost tracking reports.
• Develop and implement quality control programs
• Take action to deal with the results of delays, bad weather, or emergencies at the construction site.
• Confer with supervisory personnel, owners, contractors, and designers to discuss and resolve matters such as work procedures, complaints, and construction problems.
• Plan, organize, and direct activities concerned with the construction and maintenance of structures, facilities, and systems.
• Investigate damage, accidents, or delays at construction sites, to ensure that proper procedures are being carried out.
• Evaluate construction means and methods to determine cost-effectiveness of plans.
• Manage, cost/budget, and communicate the contract changes process.
• Developing and maintaining the project schedule
• Develop and maintain the project financial plan
• Prepare, maintain, and complete all aspects of the DL Way (project management playbook).
• Completes all weekly and monthly reporting and projections.
• Train and develop project team
• Invoicing client
• Equipment and material purchasing
• The Project Manager reviews all job cost postings for accuracy and completeness, including but not limited to, the preparation of invoices, customer collections and periodic financial reporting to the customer and management.
• The PM will additionally mange all associated aspects of the program including the Safety & Environment program, the quality assurance program and material logistics.
• The Project Manager will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all project related staff.
• The Project Manager will manage all human resource issues (and escalate as needed) per Company policies and procedures.
• Coordinate and partner effectively with internal and external design, construction, network, and facility partners.
• Proactively communicate program status and risks to all stakeholders
• Prepare and take corrective action to address concerns and challenges.
• The Project Manager acts as the Company liaison to the client for the program maintaining a high level of client satisfaction, ensuring a collaborative environment across all parties.
• The project manager is expected to be on the jobsite and be present for active on-site project management responsibilities.

QUALIFICATIONS

• Bachelor’s degree in computer science, business management, electrical engineering, construction management or similar experience.
• 10 + years of direct work experience in any of these areas: construction management, data centers, or structured cabling environment.
• Track record of delivering mission critical programs on time, within budget, and to applicable build, quality, and safety standards.
• Proficient with Microsoft Office
• Contract negotiation and administration experience
• Experience building and leading teams.
• Experience in assessing, coaching, and mentoring direct reports and vendor teams.
• Organizational, time management and coordination skills across multiple disciplines preferred.
• Client Engagement experience in similar programs
• Understanding of program management fundamentals such as earned value management, SPI, CPI and other project tracking metrics.
• Project Management Professional (PMP) or equivalent certification preferred
• BICSI RCDD or similar Telecommunications certifications preferred

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Data Center: 5 years (Preferred)

License/Certification:

• PMP (Preferred)
• RCDD (Preferred)

Work Location: One location