Telecom Engineer

Title: Telecom Engineer

Duration: Long Term

Location: Dallas, TX

Contract: W2

Required Skills:

PCRF, ETC, LTE, Volte, 4G and 5G

Job Description:

· Technical Expertise with PBX and voice-mail (Avaya and NEC) systems

· Responsible for daily moves, adds, changes, and repairs as needed

· Proactively monitors systems responsiveness, communicated, and report issues

· Support contact centre platform services and all project related and ongoing operation for voice communication services

· Working with vendor and telco for wiring and CO/PRI circuits

· Monitoring call accounting system and produce call detail reports as needed

· Have detailed understanding of telecommunication infrastructure such as PRI/T1, SIP trunks and experience troubleshooting those systems

· Installation and support of communications hardware and software

· Analysis, design and development of communications systems

· Network hardware and software installation and support

· End user support – face to face and via telephone

· Familiarity with cellular communications and mobile devices

· Excellent customer service skills

· PC Hardware and software use

Job Type: Contract

Salary: $24.82 – $65.92 per hour

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Dallas, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Computer networking: 1 year (Preferred)
• LAN: 1 year (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: One location