MGR-COMMUNICATIONS

COMPANY OVERVIEW
El Paso Electric Company is a regional electric utility providing generation, transmission, and distribution service to more than 443,000 retail and wholesale customers in a 10,000 square mile area of the Rio Grande Valley in West Texas and Southern New Mexico. We invite you to visit our website to learn more about our 120-year history, discover our plans for transforming the energy landscape, and encounter great opportunities with El Paso Electric.
DATE POSTED: 12/06/22* CLOSING DATE: * 12/13/22
GRADE LEVEL: 56
DEPARTMENT: Operational Technology
STARTING SALARY: $111,500- $155,600 Salary is commensurate with experience.

JOB FAMILY SUMMARY PURPOSE:
Under the general supervision of the Director – Operational Technology, the Manager of Communications is responsible for providing strategic and tactical enterprise network leadership. This role develops and coordinates all network/telecom operations including LAN/WAN, tele-protection, SCADA, wireless and disaster recovery capability. The manager is responsible for managing the implementation, integration, installation, and operation of network & telecommunication infrastructure in a highly available environment. This role develops, implements, and manages strategic business relationships with key technology vendors and suppliers, internal and external business partners, and collaborates with senior IT/OT management and other key stakeholders to establish goals and deliver network projects. The manager provides formal supervision and coaching for the department employees while setting vision and direction to inspire and drive continuous improvement of policies, standards and procedures.
EDUCATION:
Engineering, Computer Science or related field; or an equivalent combination of related training and experience
** Communications, Information Technology or Operational Technology environment, five (5) years in a supervisory or leadership role. Six (6) years’ experience in a responsible capacity in the installation, operation, maintenance, repair, and administration of voice/data networks and systems preferred.
EXPERIENCE:
10 years or more of experience
KEY JOB RESPONSIBILITIES:
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate with or without a reasonable accommodation that the essential functions of the job can be performed.
MINIMUM KNOWLEDGE, SKILLS & ABILITIES:

• Strong leadership qualities and skills.

• Knowledge in the installation and maintenance of voice/data networks and systems, to include fiber optics, SCADA, microwave, LAN/WAN, computer center operations, internet/intranet, telephony, two-way radio and electrical equipment, including safety procedures and practices.

• Knowledge and understanding of cyber security principles.

• Knowledge and understanding of the Company’s mission, strategic business plan and goals.

• Knowledge and understanding of the Company’s budgeting practices and procedures.

• Knowledge and understanding of IT contracts and the contract negotiation process.

• Knowledge and understanding of critical business processes including process identification, modeling and design techniques.

• Knowledge and skills in project management principles and methods.

• Ability to plan, organize and schedule projects, direct the work of others, meet project deadlines, read/interpret, technical/engineering drawings/literature, and prepare technical recommendations.

• Ability to understand and apply the Company’s Collective Bargaining Agreement. Effective verbal and written communication skills.

• Ability to maintain effective working relationships with officers, managers, fellow employees, and the general public.

• Ability to maintain a strong sense of propriety concerning confidential matters.

ESSENTIAL JOB FUNCTIONS:

• Manages and coordinates the day-to-day planning, design, operations, security, and maintenance of the voice/data networks and systems consistent with client needs, Company objectives, and technological resources.

• Responsible for long term strategic tactical planning for voice/data networks and systems, including transmission media, system architecture, and general technology guidelines.

• Plans, manages, and controls the performance of recovery procedures, scheduling and backups, batch job processing, technical trouble-shooting and problem resolution, and maintenance and repair coordination with outside providers.

• Develops and manages the overall master project plan consolidating and integrating individual voice/data networks and system projects.

• Manages and coordinates multiple projects and teams who are performing planning, scheduling, construction, and maintenance activities for voice/data networks and systems projects.

• Directs the development and management of individual project plans for the implementation of new voice/data networks and systems.

• Responsible for development of project coordination with other departments to determine voice/data networks and systems requirements.

• Originates and executes standard and custom service contracts for equipment, hardware, software and services. Reviews and develops contract language. Coordinates contract review, negotiation, and approval with legal staff. Reviews and monitors contract performance.

• Directs technical analysis of complex software, hardware, and transmission systems.

• Responsible for department resource allocation.

• Responsible for development and management of capital and O&M budgets for voice/data networks and systems.

• Oversees selection, contracting, performance, and evaluation of consultants and outside service providers.

• Responsible for safety policies and procedures related to installation, operation, maintenance, and repair of voice/data networks and systems.

• Operates with considerable latitude to take action and make decisions.

• Valid driver’s license and be in compliance with the Company’s Driving Program policy.

• Complies with all applicable Company policies, procedures and code of ethics as well as all applicable governmental laws and regulations to include employment, safety and environmental standards and regulations.

• Perform other related tasks that are not included but are within the context of the duties.

WORK ENVIRONMENT

• The incumbents in this classification are subject to both outside and inside environmental conditions and temperature changes; exposed to loud noises, where the incumbents have to shout in order to be heard; exposed to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, high places, exposure to high heat and/or to chemicals; and exposure to oils or other lubricants that may include skin exposure. Incumbents may be required to wear safety equipment and/or a respirator at times.

• Available to work irregular hours and/or on a twenty-four (24) hour basis.

• May work non-standard hours.

• May require travel to Company work sites.

• May require out of town travel.

PHYSICAL DEMANDS:

• Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.

• Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.

• Stooping: Bending body downward and forward by bending spine at the waist.

• Kneeling: Bending legs at knee to come to a rest on knee or knees.

• Crouching: Bending the body downward and forward by bending leg and spine.

• Reaching: Extending hand(s) and arm(s) in any direction.

• Standing: Particularly for sustained periods of time.

• Walking: Moving about on foot to accomplish tasks.

• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

• Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.

• Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

• Grasping: Applying pressure to an object with the fingers and palm.

• Feeling: Perceiving attributes of objects, such as size, shape and temperature or texture by touching with skin, i.e., fingertips.

• Talking: Expressing or exchanging ideas by means of the spoken word; those activities in which detailed or important spoken instructions must be conveyed to other workers accurately, loudly or quickly.

• Hearing: Ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

• Repetitive motions: Substantial movements (motions) of the wrists, hands, and/or fingers.

• Visual acuity: Color, depth perception and field of vision to include measurement devices for close inspection and analysis.

If interested in applying for this position, you must apply on-line.

Job Type: Full-time

Pay: $111,500.00 – $155,600.00 per year