Digital Data Analyst

Job Description:

The role will be responsible for performing ongoing and ad-hoc analysis related

to digital product analytics, including customer activity analysis, creating

and consolidating data sets for analysis, conducting financial impact analysis

related to budget performance, and data visualization. Additionally, this role

will work collaboratively across the strategic analytics team while partnering

with the product/experience owners, members of the FP&A team, as well as

the data engineering and reporting groups.

Our team is seeking a well-rounded analyst with excellent organizational,

critical thinking, and time-management skills. The ideal candidate will have

expertise in quantitative and qualitative data analysis, primarily leveraging

SQL and Excel. The individual must also be comfortable with creating and

working with Microsoft Powerpoint presentations. Experience with a statistical

programming language (Python/R) and/or visualization software (Tableau)

preferred but not required. Experience with Adobe Analytics a plus.

Analyst Tasks:

• Collaborate with team members and stakeholders to understand business

questions and formulate technical, data-driven approaches to answering

questions.

• Write SQL queries, pull data, and assemble for presentation and analytical

insights with minimal oversight.

• Help define appropriate KPI’s and impact measures for digital initiatives.
• Work to understand digital customer experience across the Comcast portfolio

of products (web, mobile apps, etc) to effectively communicate the “so what” to

the team.

• Effectively manage competing priorities through planned and ad-hoc requests
• Comfortable presenting analysis and findings in a public speaking setting
• Promote and evangelize a culture of excellence, data driven discussions,

healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork,

while maintaining an environment that is upbeat and fun

Desired Education and Experience:

• Minimum: BA/BS degree in marketing, economics, statistics, psychology,

engineering, computer science, mathematics, or finance.

• 1-3 years experience working in a data analyst role in a digital product team

or related organization.

Responsibilities

• SQL code development to pull insights from various databases
• Deliver high quality, timely, and actionable insights that define

opportunities and risks and translate into clear recommendations with

associated implications for the business

• Educate stakeholders to empower them with accessible, actionable data and

insights

• Present detailed quantitative analysis and qualitative insights to

leadership in a manner that is easily interpreted and aids strategic and

tactical decision making

• Work with partners in Business Intelligence to understand where data points

live within databases and the best way to extract that information

• Help create data visualizations in Tableau
• Other duties and responsibilities as assigned

Additional Skills & Qualifications

Residential xfinity

Enterprise business intelligence

Digital analytics supporting digital experience team

Chatbot, website and IVR performance on the service side

Focused on regular performance readouts

Dive into changes in performance week to week month to month year to year to

see what’s diving performance and create solutions to increase engagement

Candidate should have SQL pull and retrieve data from large data sets

Analytics not really data warehousing and engineering

Looking for someone who can communicate well cross functionally to partner

teams

R or python would be nice to have

Digital data like adobe analytics

Tableau nice to have

Lower level role looking for someone with bachelors in be math statistics

finance or comp sci

1-2 years experience

External Communities Job Description

Large telecommunications company seeking

Digital Analyst for consumer website reporting

Contract

slated to go through 2023

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.