Data Center Technician

Company Description

ColoHouse is a worldwide retail colocation, cloud, and managed services provider with 26 locations in 21 cities in North America, Europe, and Asia. Our full suite of colocation, cloud and managed services gives our customers the flexibility to customize their IT infrastructure needs to meet their business objectives. We focus on delivering quality infrastructure, services, and support, giving our customers the ability to allocate more resources toward their core business.

Position Summary

This individual will be responsible for the day-to-day activities that support data center operations, support of IT systems, network services, business-critical process and procedures that support the delivery of customer products and services. The ideal candidate is a strongly motivated, self-starter who conducts themselves professionally and works under minimal supervision. Shift will be Thursday, Friday, Saturday and alternating Sundays, overnight from 9pm – 9am

The ideal candidate will possess:

Experience from racking and stacking of servers to battery/power and structured cabling.

Ability to work on multiple concurrent projects while meeting deadlines and ensuring uptime

Ability to lead projects and can work autonomously under the customer direction, written or verbal, on servers/routers/switches.

Responsibilities and Duties:

· Supports delivery of data center services including colocation, telecommunications services, and deployment of additional services to customers and internal business systems.

· Maintain cleanliness, appearance, and organization of the Data Center.

· Acts as a technical and operational contact for data center customers, vendors, and carriers as it relates to colocation, connectivity, and network products and services. Classification: Internal Use

· Properly and efficiently install cabinets, networking equipment, PDU’s and servers as required.

· Installation of fiber optic and ethernet cabling

· Responsible for inbound/outbound shipments

· Carries out remote hands tasks under the direction of the Data Center Manager, Network/Engineering, and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and telephone systems.

· Conducts activities inside IT and telecommunications rooms or cabinets such as the installation of IT and network hardware, making or running patch cables, and verifying or testing cable paths.

· Coordinates and oversees access to and work within the facility with third-party contractors, vendors, and carriers related to structured cabling installation, circuit delivery and equipment installations in IT and telecommunications rooms and customer space.

· Supports Meet Me Room/Carrier points of presence and aids in operations, administration, and maintenance of infrastructure, network equipment, and tasks related to the delivery and support of network services.

Qualifications & Required Skills:

· 3-5 years of experience working in data center environments or similar constructs. Proven experience in managing structured cable plants and working with carrier services and products (Ethernet, DWDM, CWDM, MPLS, fiber, T1, POTS, etc.)

· Fluent knowledge of structured cabling, testing, and labeling.

· Experience operating production and mission-critical networks and systems.

· Presents and conducts self in a professional manner; promotes a positive company image.

· Critical thinking, problem-solving and analytical skills.

· Ability to lift material, IT servers and equipment in execution of the responsibilities and scope of work described

Job Type: Full-time

Pay: $25.00 – $35.00 per hour

Schedule:

• 12 hour shift
• Overnight shift

Work Location: One location