CareerAddict
Job Summary
CareerAddict, is currently hiring on a vacant job post of It Service Desk Analyst – 1St/2Nd Line based in Basingstoke England United Kingdom. Please read the job detail carefully before applying.
Job Title: It Service Desk Analyst – 1St/2Nd Line
Company Name: CareerAddict
Job Type: Full Time
Job Location: Basingstoke England United Kingdom
Salary:
Job Link Expiry: 2022-12-23
Posted on: jobsintelecom.net
Job Detail
IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Basingstoke with multiple offices across the UK.
As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met.
The position would suit someone with 1-5 years’ experience in a 1st line role who is looking to step up into a role involving more 2nd line. The company can offer a clear progression path from 2nd line to 3rd.
Essential Knowledge
- 1+ years’ experience in a 1st line role
- Windows Desktop environments and Active Directory
- Strong Microsoft product knowledge
- Networking knowledge: LAN, VPN, TCP/IP
- Strong customer service skills
This will be an office-based role located in Basingstoke. Due to the company’s location, own transport will be required. If you are interested in this opportunity please contact (see below)
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