Support Coordinator (Telecom)

Summary:

• CEI’s Fortune 30 Client in Media and Telecommunications is looking to add a Support Coordinator to their SBM (small business management) team!
• This position processes orders for 3rd party selling partners.

Job at a glance:

• 100% Remote position
• 8am – 5pm MST Schedule
• Long term contract with potential for extension and/or permanent placement
• $20/hr W2 + optional benefits (Medical, Dental, Vision, and 401k)

Responsibilities:

• Responsible for managing orders provided by contracted selling partners.
• This includes, but is not limited to, receiving orders from sales, inputting them into the system and then seeing the orders through to completion.
• May act as liaison between the client’s authorized selling partners and internal teams.

Required Skills:

• Microsoft Suite
• Computer troubleshooting skills
• Customer service
• Salesforce highly preferred

Company Culture:

• From your first day, you’ll have the support and resources needed to grow your career to new heights and direction.
• Get ready to impact the lives of millions as you work together to create amazing experiences and breakthrough products at an exciting pace.

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management – our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers’ workforce and project requirements.

Job Type: Contract

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Salesforce: 1 year (Preferred)
• Telecommunication: 1 year (Preferred)

Work Location: Remote