Field Service and Installation Technician

Special Care Systems is New York State’s premier provider and integrator for healthcare communications. That means we use systems, equipment, and technology to get the Right Caregiver to the Right Patient at the Right Time. We take a practical, solutions-based approach to communications. Our communication expertise spans the Healthcare continuum, including the most state-of-the-art Acute Care Hospitals.

Responsibilities Include:

· Install, integrate, maintain, and repair company supported products, a wide variety of telecommunications systems equipment, cabling, and software.

· Utilize company policy, procedure, and processes to meet or exceed customer expectations.

· Troubleshoot and communicate solutions in a timely manner to meet objectives.

· Meet all administrative requirements, including but not limited to, recording job detail and hours.

· Assist in the improvement of our quality, efficiency, cost reduction and safety initiatives.

· Assist with pre-installation preparation.

· Complete post installation documentation.

· Provide training to customers or end-user personnel on operating and maintaining systems.

· Perform post system installation service calls.

· Provide effective on call support.

· Attend training, knowledge building and company meetings.

Requirements for Success:

· Preferred two to five years’ experience (minimum technical or associates degree preferred) in low voltage electronics, data communications.

· Willing to travel and must possess and maintain a valid Driver’s License, and a satisfactory driving record, as condition of initial (and continued) employment.

· Ability to read and interpret electrical and mechanical drawings.

· Must be able to effectively interface and communicate with customers and coworkers in a clear and professional manner.

· Self-motivated and excellent attention to detail.

Job Type: Full-time

Pay: $43,000.00 – $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
COVID Vaccine is required

Application Question(s):

• Are you fully vaccinated against COVID-19 or willing to become fully vaccinated?
• Do you have a valid Driver’s License?

Work Location: One location