Telecommunications Technician

YK Communications (YKC) is seeking a highly motivated individual to fill the full-time position of Technician. YKC, headquartered in Ganado, Texas, is a dynamic and growing independently owned company that offers internet, voice and security services to both residential and business customers.

The ideal candidate must be able to work in a fast-paced, team-oriented environment.

Position General Summary: Installs, maintains, and services internet services, voice services, security services, wireless services, and customer premise equipment. May also work at the business office, repairing CPE dropped off by customers. May install and maintain multi-line key systems, PBXs and other unregulated equipment.

Essential Job Functions:

· Install, removes, rearranges, programs, tests, trouble shoots and maintains equipment and network wiring and services.

· Ability to learn procedures and protocols through company designated training within a set time frame, then utilize training in the field.

· Perform site surveys for managed services.

· Maintains existing services and equipment for subscribers by installing drop wires, fiber optics and network interface devices. Wires new systems using appropriate tools.

· Maintains and repairs existing equipment by using test sets to locate line trouble. Determines necessary repairs which may include repairing wiring, station protectors, ground connections, running new wires and replacing jacks, lids and pedestals as needed.

· Locate underground cable plant and utilities in support of construction, rebuilds and existing upgrades. Utilizes locating equipment and follows procedures to ensure accurate locates. Marks located utilities according to set standards.

· Interfaces with customer to further analyze installation and repair issues. Responds to inquiries and provides follow up.

· Operates standard and aerial lift vehicles and manual, hydraulic, pneumatic, electric, electronic, gasoline, propane and power actuated tools and equipment.

· Educate customers on service features and functionality.

· Recognize opportunities to cross-sell related services.

· Possibly work in small, confined spaces.

· Possibly work in elevated locations, following all safety protocols.

· Work outdoors in a variety of weather conditions

· Performs all other related duties as assigned by management.

Skills & Qualifications:

· Valid state driver’s license and non-negligent driving record.

· Meet 275lbs weight limit due to safety restrictions.

· Ability to lift and move up to 80lbs.

· Excellent communication skills, customer service skills, and work ethic.

· Highly organized, analytical, and able to work with minimal supervision.

· Ability to adapt to changing priorities, technologies, responsibilities, and meet deadlines.

· Proficient in MS Office software.

· Qualification on pre-employment screening

· Bi-lingual is highly desirable.

Experience Requirements:

High school diploma or equivalent plus two years of telecommunications schooling or equivalent work experience. Two years of experience in the installation and maintenance of telecommunication equipment also required.

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Bonus pay
• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• Telecommunication: 2 years (Preferred)

License/Certification:

• Driver’s License (Required)

Work Location: One location