Rapid Response Technician

  • Contract
  • London

Thales


Rapid Response Technician Job Summary

Thales, is currently hiring on a vacant job post of Rapid Response Technician based in London. Please read the job detail carefully before applying.

Job Title: Rapid Response Technician Job
Company Name: Thales
Job Type: Full Time
Job Location: London
Salary:
Job Link Expiry: 2023-04-03
Posted on: jobsintelecom.net

Rapid Response Technician Job Detail

Location: London, United Kingdom

Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems. Together We deployed the first-ever nationwide ticketing system which processes over 50 million ticketing transactions in 100 cities daily.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

LR Grade: 4
Location: Waterloo
Working hours – rolling 15 week shift pattern of days/nights (12 hour shifts) – with shift and bank holiday allowances
Our Opportunity
Ground Transportation Systems (GTS) are currently in an exciting period of change as we transition ownership from Thales to Hitachi Rail. With this change comes lots of opportunity and a chance to help shape the future of the UK rail industry. This role will transition to Hitachi Rail as part of the transfer of ownership of GTS.
The GTS Field Support team are looking to add a Rapid Response Technician (RRT) into their team based in Waterloo but working predominantly in the field.
You will be responsible for undertaking faulting activities to restore service and systems on the Connect Network within Contractual Service Levels and providing technical support to sustain the integrity of the Connect system.
You will also be responsible for
  • Restoring services
  • Highlighting and escalating issues or deficiencies arising
  • Sharing good practice and lessons learnt to promote service improvement
  • Providing maintenance activities and carrying out equipment reprogramming and installations
  • Testing and certifying the safety of new systems and installs.
About you
Technical skills:
  • You will have experience as a 1st Line or 2nd Line Technician and be able to understand and apply basic electrical principles to faulting activities
  • You will be technically qualified and certified competent to work on all systems within area of expertise
  • You will be able to understand and interpret design documents and work instructions
  • You will be responsible for maintaining validity of all safety and access certification. e.g. QAF, LUCAS and will need to have significant understanding in these areas
  • You will be proficient in the application and interpretation of Telecom Transmission Systems, specifically on the Connect Network, Systems, architecture and component parts with good technical knowledge of the Connect Tetra Radio Systems, architecture and component parts.
  • You will have a good understanding of internet protocol and specifically the Connect IP Multi Services Networks and technical understanding of Video and specifically of the Connect ATM Video Systems tougher with a good understanding and interpretation of the power systems associated with the Connect Network.
What We Can Offer
We’re committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you’ll have a myriad of opportunities within our diverse, global organisation.
Flexibility
Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.
Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.
In line with Thales’ Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.
Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact

Resourcing Ops

for mid to senior roles, or the

Early Careers Team

for graduate and apprentice roles.

Great journeys start here, apply now!

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