Enterprise Network Administrator (Info Tech Spec 4/3 Underfill)

ALL STATE OF OREGON JOB APPLICATIONS MUST BE SUBMITTED THROUGH WORKDAY:
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Information-Technology-Specialist-4-3-Underfill–Enterprise-Network-Support-Specialist-_REQ-118090

This position is part of a classification study. The study may result in a change to the current job profile and salary in Spring 2023.

Interviews: Interviews are scheduled within two weeks after application deadline.

Multiple Positions/Underfill: This job posting may be used to fill multiple positions and may be filled as a developmental underfill at the Information Technology Specialist 3 (ITS3) classification level. See the “Minimum Qualifications” section for details. The pay range for an ITS3 is $5,926-$9,659.

Benefits: OJD provides a variety of employee benefits that includes health, dental and vision coverage, and paid leave. Optional employee-paid benefits include life insurance, long- and short-term disability, long-term care, flexible spending accounts, and commuter benefits. New employees who are not already Public Employees Retirement System (PERS) members will participate in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) after six calendar months of employment in a qualifying position. The OPSRP plan can provide a lifetime pension after five years of service and the IAP is a separate investment account in addition to the pension. Employees also have an opportunity to participate in the Oregon Savings Growth Plan, a 457(b) deferred compensation retirement plan. For additional information on OJD employment benefits, visit here.

Application Tips

• Workday times out after approximately 15 minutes of inactivity.
• REQUIRED: A cover letter that demonstrates how you meet the Minimum Qualifications, Special Qualifications, and Requested Skills and Attributes listed below. It is important that you attach a cover letter and provide examples of when you performed similar work to what is in the Requested Skills and Attributes. This means that a generic cover letter you have used to apply for other jobs is likely not enough to get you an interview. We read every letter, and we are looking for candidates that follow these instructions and provide the information we need to make a decision. Prepare your cover letter before starting your Workday application.
• REQUIRED: a completed work history through your completion of the Job History (internal candidate) or Work Experience (external candidate) portion of your Workday profile AND by attaching an updated resume.
• You must follow all Instructions to be considered for this position.
• Failure to provide a completed work history, resume and cover letter may result in your removal from consideration.

We are hiring an Enterprise Network Administrator (Information Technology Specialist 4) to join the Enterprise Technology Services Division (ETSD) in the Office of the State Court Administrator(OSCA) at the Oregon Judicial Department (OJD). If you want to support Oregon’s courts by helping to provide fair and accessible justice services through technology, we encourage you to apply. We welcome all candidates who are inspired by our work and mission.

Highlights of an Enterprise Network Administrator…
You will be part of the ETSD Telecommunications Team with two main functions: analyzing requirements and recommending appropriate hardware/software solutions and designing or engineering overall architecture for OJD’s network infrastructure. By using advanced knowledge in network / security concepts, your goal will be to optimize workflow and efficiency and to establish secure customer network communications.

You will participate in network troubleshooting to identify, diagnose, and solve problems within the enterprise LAN / WAN / Internet communication network. You will also participate in operations and project planning to identify existent and prospective resource needs and strategies to satisfy those needs. In your role, you will be a telecommunications resource project team member, providing input, technical resource for the project, and maintaining project communications. In doing your work, you will coordinate activities with project managers and other managers to maximize network resources.

Network implementation, configuration, upgrades, performance monitoring, and troubleshooting, system disaster recovery and tuning will be part of your duties. Lastly, you will provide work coverage and other duties as assigned.

Assigned tasks may be changed to accommodate workload and organizational needs.

Requested Skills and Attributes
(Preference will be given to applicants who have experience in the following areas. These must be verifiable in your application and addressed in your cover letter for full consideration.)

• Current CCNA certification.
• Fundamental knowledge of VoIP/Telephony technology.
• Proficient knowledge of current networking concepts.
• Exceptional critical thinking and problem-solving ability.
• Experience in network engineering, network operations, and network performance analysis skills.
• Experience with Arista switching
• Experience with network scripting and automation tools such as Python and Ansible.
• Experience with hands-on technical troubleshooting.
• Experience working with Cisco routers, switches and firewalls.
• Experience with Cisco Unified Communications Manager.
• Experience with Palo Alto firewall devices and f5 Networks load balancers.
• Experience applying project management principles, methods, and standards when planning, scheduling, and carrying out assignments and projects.
• Strong interpersonal skills to assist non-technical individuals with complex technical issues.
• Ability to work independently under minimal supervision.

Instructions for Work History/Resume and Cover Letter

This recruitment requires a cover letter and a complete work history that addresses the Requested Skills and Attributes. To be considered for this position, you must follow these instructions:

Resume/Work History

• Attach your updated resume in the Resume / CV / Cover Letter section of the application. The attached resume file should include your name.

AND

• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Cover Letter

• Attach your cover letter (not to exceed two pages) in the Resume / CV / Cover Letter section of the application. The attached cover letter file should include your name.
• In the body of your cover letter, please include responses to all Requested Skills and Attributes.
• Address the cover letter “To the Hiring Manager.”

Failure to follow these above points may result in rejection of your application.

All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

Filling This Position
This position will be filled one of two ways: by appointment of an applicant who meets the minimum qualifications (as identified below) for an Information Technology Specialist 4

OR

by developmental underfill of an applicant who meets the minimum qualifications (as identified below) for an Information Technology Specialist 3.

Information Technology Specialist 4 Minimum Qualifications

(These must be evident in your work history and resume for full consideration.)

Must have three (3) years of responsible, technical experience that supports the knowledge, skills and abilities requirements listed for the position, such as advanced knowledge in enterprise configuration and troubleshooting of, firewalls, networking, routing and operational network administration. Enterprise being defined as 500 or more users and managing at least 3 sites.

AND
Must possess a bachelor’s degree in information technology, computer science, management, business or public administration, or a closely related field.
OR
Any combination of education and experienceequal to six (6) years of experience that support the knowledge, skills, and abilities for this position, such as advanced knowledge in enterprise configuration and troubleshooting of, firewalls, networking, routing and operational network administration. Enterprise being defined as 500 or more users and managing at least 3 sites.

Information Technology Specialist 3 Minimum Qualifications

(These must be evident in your work history and resume for full consideration.)

The qualified applicant must have two (2) years of responsible, technical experience that typically supports the knowledge, skills and abilities requirements listed for the position, such as enterprise networking.
AND
Must possess a Bachelor’s degree in management, business or public administration, computer science, IT, or a closely related field.
OR
Any combination of education and experience equalto five (5) years of experience that support the knowledge, skills, and abilities for this position.

Note: An advanced degree in information technology, computer science, or a closely related field could substitute for some of the required work experience.

Special Qualifications

(These must be verifiable in your application.)

You must have a current driver’s license and an acceptable driving record or be able to provide an acceptable alternate means of transportation.

Working Conditions

• This is a full-time position. The work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. It is FLSA exempt and not eligible for overtime compensation for hours worked in excess of 40 per work week.
• Occasional travel to court locations throughout the state (with overnight stays).
• Often involves in-person, email, video, and phone contact with confused or frustrated people.
• Frequent required after-hours, early morning, evening, night, and weekend work.
• Frequent phone and in-person contact with people from diverse backgrounds.
• Uses equipment which may include telephone with an optional headset, desktop equipment, mobile devices, hand truck, ladders, etc.
• Setting up or lifting and moving audio/video components, configuration of court technology, recording software, and various other types of audio/video and conferencing equipment weighing up to 50 pounds may be required.
• Requires on-site availability as needed equipment configuration, maintenance, replacement, or network outages.
• Work is located onsite in Salem. Remote work may be available for this position. All remote work assignments begin, end, or change only with administrative authority approval.

ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

United States Employment Eligibility
OJD does not offer visa sponsorships. If you are hired, you will be required to fill out the U.S. Department of Homeland Security’s I-9 formconfirming you are able to work in the U.S.

Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Veterans’ Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans web pagefor additional details, information, and resources.

Conduct Expectations
Because of OJD’s role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience. For more information on pay equity, click here.

Employee Benefits
Click hereto access information specific to OJD employee benefits.

Public Service Loan Forgiveness
OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

Questions and Support

• If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
• Workday related information and resources are available here.
• For questions about a specific OJD job posting, call 503-986-5930.

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Job Type: Full-time

Pay: $6,861.00 – $11,175.00 per month

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor’s (Preferred)

Work Location: One location