Network Engineer

This is a hybrid position, both in-office and remote.

Delta Dental of Michigan may be required to comply with applicable federal, state, and local COVID-19 workplace safety laws, regulations, and/or orders. Delta Dental of Michigan reserves the right to require all employees, as a term and condition of employment, to comply with such requirements or obtain an approved medical or religious accommodation in accordance with applicable law.

Delta Dental of Michigan, Ohio, and Indiana is a leader in dental benefits, plus so much more.

We improve oral health through benefit plans, advocacy and community support, and our corporate giving builds healthy, smart, vibrant communities for all. We devote our time, talents and financial resources to improve oral and overall health, and we invest in initiatives that support youth, education, workforce and economic development.

We are a force for good–part of the reason why employees find working at Delta Dental fulfilling. Delta Dental companies nationwide comprise the Delta Dental Plans Association, which provides coverage to more than 83 million Americans and operates two of the nation’s largest networks of participating dentists. For more, visit www.deltadentalmi.comand www.vibrantcommunities.com, and apply online at www.deltadentalmi.com/careers.

Job Summary:

To implement, monitor, configure, and provide administration of the Local Area Networks (LAN), Wide Area Networks (WAN), and other network infrastructure systems, including but not limited to Routers, Switches, Firewalls, and Load Balancers.

Primary Job Responsibilities:

Administers switches, routers, firewalls, load balancers, and VPN infrastructure across the Enterprise.

Primary administrator and Level 2 approver for all network change management activities or functions including the security/subnets/Vlans/cabling infrastructure to support eCommerce and other Internet or internal systems. Configures trunk groups and virtual switches for various virtual server systems.

Administers network-based services such as wireless, workstation security agents/VPN, access control, intrusion detection, firewall, load balancer and SD-WAN optimization services.

Administers TCP/IP on the network including design and tracking of the IP infrastructure and DHCP systems. Level 2 responder to Network related Incidents.

Performs administrative functions to ensure viable production environment including bandwidth monitoring, syslog, and content filtering.

Analyzes bandwidth monitoring, content filtering, and syslog monitoring data to assist with recommendations, incident response, and problem resolution.

Utilizes platform based hypervisors to monitor, tune and/or resolve data network anomalies.

Advocates and works with other teams to build teamwork.

Provides input into needs for new processes, procedures, and Work Instructions.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Requirements

Position requires a bachelor’s degree in computer science, network engineering, information systems or related field and three years’ experience in network administration. An associate level networking certification (CCNA Data Center, Routing and Switching, Wireless or Cloud) is preferred. Will accept any suitable combination of education, training, or experience.

Position requires knowledge of the following infrastructure components at varying levels depending on assignments: Network hardware including Cisco stackable switches, chassis switches, Enterprise routers, small remote routers; network communication protocols (BGP, TCP/IP, DHCP, etc.), network communication hardware (LAN, WAN, routers, switches, firewalls, load balancers, cabling, etc.), network topologies (Ethernet, VLANs, MPLS, VPNs, ISDN, SD WAN, etc.), network security infrastructure (Cisco ASAs, Firewall Services Modules, Palo Alto firewalls, exploits, viruses, etc.), server operating systems (Windows, Linux, Ubuntu, Solaris, etc.), directory services, integration, network based printing systems, and telecommunications hardware and software (PBXs, IP phones, etc.); experience with network management systems including Cisco MARS, SolarWinds Orion, Panorama, Harmony and WebSense; ability to analyze and resolve complex problems; use independent judgment and communicate effectively with internal and external contacts.

Position requires the ability to provide on-call support twenty-four hours a day, seven days a week. Occasional travel may be required to some enterprise sites.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• On call

Work Location: Hybrid remote in Okemos, MI 48864