City of Kansas City, Missouri
Full-time position available with the General Services Department, Information Technology Division, 1111 Locust Street. Normal Work Days/Hours: Monday-Friday 8:00 a.m.-5:00 p.m. Provides support for all aspects of the central IT customer service delivery process at the departmental level for the city. Becomes a departmental customer advocate for planning, designing, prioritizing, procurement, implementation, and lifecycle management of the Information Technology Divisions services for the designated departments. Participates and when necessary, leads the customer departments IT technology approval process for the acquisition of and utilization of all departmental IT related equipment/services, applications, networking, telecommunications, and systems. Ensures prioritizing requests for service enhancements and new technology implementations to ensure the most cost-effective business alignment of IT services with central IT. Manages assigned team members to ensure meeting organization service level commitments are effective. Acts as the subject matter expert for ITD when engaging in departmental or city leadership meetings and technology presentations. Develops business cases and overall project strategies including project planning, scope development, requirements gathering, contracting, writing RFP’s and implementation for major efforts that satisfy the IT business needs of the assigned department(s). REQUIRES an accredited Bachelor’s degree and 4 years of technology experience; OR an equivalent combination of education and technology experience. Salary Range: $5,794-$8,833/month. Application Deadline: February 21, 2023. Apply online at www.kcmo.gov/jobs. EOE. The City of Kansas City, Missouri is an equal opportunity employer committed to a diverse workforce.
Job Type: Full-time
Pay: $5,794.00 – $8,833.00 per month
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience level:
- 4 years
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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