Unified Communications Engineer

Job Title: Cisco Unified Communications Engineer

Location of role: Chicago, IL 60606 Downtown Chicago – Hybrid role 3 days a week onsite – Must be vaccinated

Salary open to market rate plus bonus Depending on experience DOE

Duration of role: Direct hire Role – Fulltime

Key Points of the role:

• Relevant Cisco Collaboration accreditation is preferred
• 5 years working with telecommunications networks and have performed an installation or upgrades of CUCM Servers and configured Voice Gateways.

• A history of working in a demanding telecommunications environment is essential; a professional services background is desirable
• In-depth experience of Cisco Unified Communications Manager, Cisco Unity Connection, Cisco IM and Presence Service, Cisco Emergency Responder, Cisco Unified Attendant Console, Cisco Unified Contact Center Express, Cisco Unified Border Element, Cisco voice routers, Cisco Expressway, Cisco Prime Collaboration.
• This is a HANDS-ON role – Installation and Upgrade of CUCM Servers, Voice Gateway Configuration, etc.

Technical Skills:

• Proficiency in Microsoft Office products
• Experience of Cisco Webex Meetings and Cisco Webex Teams.
• Knowledge of Microsoft Teams Phone system
• Strong knowledge of voice and data switches and routers, telecommunications protocols and standards, voice and data infrastructure tools and services, QoS design and operation
• Knowledge of Cisco 8000 series phones
• Knowledge of telecommunications protocols, communications and standards, H.323, SIP, E.164
• Exposure to mobile telephony solutions
• Good understanding of the design of global Voice over IP telecommunications infrastructure

The Unified Communications Engineer is responsible for building and supporting scalable and cost effective unified communications services required across the Firm, including video-telephony, voicemail, instant messaging, presence and video conferencing.

Responsibilities

• Accountable for providing high quality solutions to integrate the Firm’s unified communications services and technologies
• Keeps current on developments in unified communications (technologies, products, practices and trends)
• Participates in the evaluation of new systems and technologies to increase service levels and reduce costs

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Company relocation – At this time, client will NOT relocate for this role

Company sponsorship – At this time, client will NOT sponsor for this role

Travel: This role may require some travel

Job Type: Full-time

Pay: $110,000.00 – $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Chicago, IL 60606: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• This role is paying $110K to $130K Depending on Exp. What is your salary range?

Experience:

• Cisco Unified Communications Manager (Required)
• installation or upgrades of CUCM Servers (Required)

Work Location: Hybrid remote in Chicago, IL 60606