Piedmont Newnan Hospital
JOB PURPOSE:
Operates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds to codes and alarms in a timely manner. Operates Emergency Communication equipment to communicate with hospital staff at all locations plus local and state agencies.
KEY RESPONSIBILITIES:
1. Operates multiple-call telephone switchboard system
2. Continuous observation and response to alarms and codes
3. Performs various office duties as assigned by Leadership
4. Function as dispatcher for security issues.
5. Provides routine information as needed and routes calls to appropriate person or location.
6. Operates facility-wide paging system.
7. Operates Emergency Communication equipment to communicate with hospital staff at all locations plus local and state agencies.
KNOWLEDGE, SKILLS, ABILITIES
- Skill and ability to handle multiple priorities and deadlines.
- Ability to work as a member of a team.
- Skill and ability in Microsoft Office applications is preferred.
- Skill and ability to communicate effectively both verbally and in writing.
- Customer service skills.
Disclaimer
The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified.
MINIMUM EDUCATION REQUIRED:
High school degree or equivalent.
MINIMUM EXPERIENCE REQUIRED:
1 year PBX experience preferred.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None.
ADDITIONAL QUALIFICATIONS:
Experience working in a healthcare setting preferred.
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