
Lumen Technologies
Lumen is a multinational technology company that enables companies to capitalize on emerging applications and power the 4th Industrial Revolution (4IR).
As a Telecommunications Technician, you are the local, onsite connection between Lumen and our customers! Take the lead in work that matters, installing, repairing, and troubleshooting internet and communications solutions. Your expert knowledge of our wide range of products and services will provide solutions that elevate our customer’s installation experience
Major Responsibilities of the Telecommunications Technician Position:
- Work outdoors in all weather conditions.
- Climb extension ladders with safety equipment up to 24 feet on poles or cable strands.
- Install, maintain/repair, remove, rearrange, program, test and troubleshoot residential/small business products and services, including but not limited to POTS, HSI, Networking and fiber from the cross-connect or serving terminal into the customer’s premise.
- Set up, reconfigure, maintain, and troubleshoot customer’s wireless/wired home network, including but not limited to: wireless modems; LAN peripherals such as Wii; printers; IPTV; other wired and wireless communication devices linked into the home network.
- Complete various splicing connections on new and existing cable, fiber, wire and connects wires and cables to terminals and attach/detach various kinds of hardware to wires and cables. This includes cabling various electronic components (e.g., routers, computers, TVs, stereo systems and home entertainment systems) and installing/maintaining/repairing inside wiring and jacks.
- Interact with customers professionally and courteously via telephone and on the premises.
- Review and discuss service order requirements with customers, evaluating customers’ needs in addition to recognizing and suggesting additional/alternative services.
Telecommunications Technician Benefits
- Best in Class Benefits (medical, dental & vision)
- Financial Savings (401k savings plan with company match incentives)
- Education Programs (to promote personal & professional growth)
- On-The-Spot Interviews for Telecommunications Technician
- No Experience Required – Full Training Provided
- Eligible for up to $4,000 in bonuses based on the following:
- $1,500 sign-on bonus
- $1,250 bonus after three months from start date
- $1,250 bonus after nine months from start date
- Wage step increases also will be received six months and 12 months from the start date.
Telecommunications Technician Requirements
- Please come prepared with your current resume.
- We are looking for Committed, Passionate, & Driven individuals to join our team.
- Requires a valid state driver’s license and a satisfactory driving record.
- Must be able to legally work in the US.
- Work well with others to achieve common goals and to foster a cooperative climate, as well as works independently in the field with little supervision.
What to prepare
- Current resume
Preferred dress code
Casual (come as you are, but please be presentable)
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