Access Network Engineer

Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary Responsible for acting as an individual contributor in one or more areas of expertise in collaboration with various cross-functional project teams. Exercises advanced engineering skills and methodology. Applies long-term objectives and plans related to the Company’s technical vision to daily activity. Applies innovative solutions for engineering developmental problems that are competitive with industry and company standards. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and Connectivity Team (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.

About the Team:
Part of a group focused on delivering key strategic initiatives focused on access network engineering, operationalization of new concepts, architectures, products and support of strategic deployments driving increased customer and employee experiences alike.

This role is instrumental in planning, creating, and reshaping technical concepts, and papers, pertinent to Comcast, into understandable technical documents and training.

This team is very passionate about their work but mostly because it helps us grow individually and professionally. We are committed to holding each other accountable and to helping each other and the team be the best version of ourselves. As such, it’s important to ask relevant/ meaningful questions to complete your work, hold teammates accountable in a disarming way, and handle feedback from teammates as an opportunity to grow is critical.

What You’ll Do:
Collaborates and consults with Comcast Network and Connectivity Teams (CONNECT) to develop and maintain technical documentation related to construction and operations of Comcast Next Generation access networks.

Plan, create, edit and reshape technical concepts and papers, pertinent to Comcast, into understandable technical documents.

Creates documents and specifications related to new products, system architectures and designs within engineering projects and initiatives.

Maintain, evolve and publish technical documentation for Outside Plant, Inside Plant and the Access Network that will be utilized by various organizations to effectively implement critical projects.

Uses advanced engineering skills and knowledge to solve complex development problems and achieve engineering goals.

Documents work processes and practical application of technical standards.

Utilizes resources to solve moderate development problems and recommends new practices or processes to management.

Integrate content as illustrations, graphs, infographics, tables, figures, flow charts, etc.

Research user feedback for revisions and improvements to technical content as required.

Collaborate with Comcast Network and Connectivity (CONNECT) engineering teams and cross-functional teams to collect and incorporate specific technical concepts and requirements into the document.

Preferred Skills & Experience:
7-10 years in the Cable / Telecom industry in similar roles

Experience in the following technical spaces: Network Design & Engineering, MSOs Architectures (multiple-system operators), HFC (Hybrid Fiber Coax) networks, DAA (Distributed Access Architecture), EPON (Ethernet Passive Optical Network), Fiber Optic Networking, Broadband Networks, etc.

Construction Related: Plant Design & Construction

Strong experience in writing operations manuals and product specification writing

Strong experience in Microsoft Word, Visio and Adobe Acrobat

A self-starter who demonstrates critical thinking, self-motivation, courage, and curiosity.

Ability to partner with functional teams to influence and drive alignment.

An aptitude for technology and thrives in solving complex problems.

A natural inclination to work collaboratively, to be transparent, and seek and give feedback continuously.

Thrive under pressure and in a fast-paced environment while being adaptable and responsive.

About Our Perks & Benefits:
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here’s a look at just some of the perks and benefits we make available to our US-based employees:

Medical & Dental

401(k) Savings Plan

Generous paid time off

Life Milestones – from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

Courtesy Services – We offer all of our full-time employees in serviceable areas free digital TV and internet.

Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at jobs.comcast.com/life-at-comcast/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor’s Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +

Salary:
Pay Range: $101,699.24 – $152,548.86

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.