
The TJX Companies, Inc. - Sierra Distribution Center
Monitors and troubleshoots all hardware, peripheral components and software applications in the FC/DC. Ensures functionality and coordinates servicing as necessary. Interfaces with Home Office Systems Division regarding the installation and operation of FC/DC hardware, peripheral components and software applications. Provides technical assistance to FC/DC users.
Major Areas of Responsibility:
- Monitors and troubleshoots all FC/DC computer, telecommunications (voice and data) and copier hardware to include; printers, terminals, RF units, controllers, IDF cabinets, to ensure continuous operation within the FC/DC.
- Ensures all network components are operational, makes repairs, adjustments, and reconfigures systems as needed.
- Serves a Project Leader for various systematic / operational projects within the Distribution Center. Reports status of projects to IT Supervisor and FIT Manager.
- Assists Systems Supervisor in making recommendations concerning installations, continued maintenance and planning of current projects.
- Maintains comprehensive and detailed records of equipment inventory, problems and failures. Coordinates preventative maintenance and / or corrective programs with vendor service personnel.
- Installs necessary communication equipment. Installs cable lines and configures systems, as deemed necessary. Cleans equipment as needed.
- Functional working knowledge of Microsoft office programs and office tools to troubleshoot and communicate computer concerns
- Sets up individual user computers/workstations and peripheral devices on network. Identifies and resolves problems, cleans and reconfigures equipment, makes repairs and/or coordinates service.
- Monitors software applications and file server to ensure functionality. Installs software and performs systems backups. Interfaces with Home Office Systems Division regarding application operations.
- Provides training and technical assistance to FC/DC users as necessary. Leads and executes various systemic/operational projects within facility.
- Coordinates the ordering of supplies and stock, maintains inventory of supplies, as necessary.
- Prints reports, labels, and tickets as necessary.
- Performs other duties as required or directed.
Requirements:
- 2 years computer operations with demonstrated familiarity with communications (voice, data, telecommunications) Warehouse/Order Management Systems or Windows NT administration
- Strong communication and organizational skills
- Be flexible with changing demands and priorities
- Strong knowledge of Microsoft Office Applications. Ability to create pivot tables, graphs, complex formulas, macros and Access database knowledge is a plus.
- Strong problem solving and analytical skills.
- Background or knowledge of network cabling and network infrastructure. Router, wireless Access Points, switches, patch panels.
Job Type: Full-time
Pay: From $21.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 12 hour shift
- Weekend availability
Work Location: One location
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