University of South Carolina
Posting Summary
| Logo | |
|---|---|
| Posting Number | STA00148PO23 |
| Job Family | Law Enforcement and Emergency Management |
| Job Function | Communications and Operations Center |
| USC Market Title | Operations Center Specialist |
| Job Level | T3 – Technical Support |
| Internal Title | 9-1-1 Telecommunicator |
| Campus | Columbia |
| Work County | Richland |
| College/Division | Division of Administration and Finance |
| Department | DAF University Police Department |
| State Pay Band | 3 |
| Advertised Minimum Salary | $29,120 |
| Advertised Salary Range | $36,103 – $53,769 |
| Location of Vacancy | |
| Part/Full Time | Full Time |
| Hours per Week | 40 |
| Work Schedule | Must be willing to work a flexible schedule (days/nights, weekends, holidays) to meet the needs of the department. Involves shiftwork, working 12-hour shifts, with every other weekend off. Dayshift runs 6:30am to 6:30pm and nightshift runs 6:30pm to 6:30am. |
| Type of Staff Position | Full-time Equivalent (FTE) |
| Basis | 12 months |
| Job Search Category | Law Enforcement |
About UofSC
| About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond. |
|---|---|
| Diversity Statement | At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees. |
Benefits for FTE, Research Grant or Time-Limited Positions Are Indicated Below
The University of South Carolina (UofSC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about UofSC benefits, access the About Benefits section on the Applicant Portal at uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
| Benefit Eligibility Type | Full-Time Equivalent (FTE) |
|---|---|
| South Carolina Retirement | Yes |
| State Insurance Programs | Yes |
| Annual Leave | Yes |
| Sick Leave | Yes |
Position Description
| Advertised Job Summary | The 9-1-1 Telecommunications Operator (TCO) assists in the operation of the police communications center for the University of South Carolina’s Division of Law Enforcement and Safety. In addition to receiving 9-1-1 calls into the communications center and handling the dispatching of police resources to respond to emergency and non-emergency calls for service, TCOs also serve as the initial contact responsible for monitoring fire and burglar alarm systems located throughout the University of South Carolina system, notifying the proper University officials and/or emergency contacts when alarm activations occur. Exercising high levels of attention to detail, accuracy, and confidentiality, TCOs utilize TTY (teletypewriter) systems, law enforcement and driver record databases, and police communications and Computer-Aided Dispatch (CAD) systems in a timely manner. |
|---|---|
| Minimum Qualifications | High school diploma and 2 years’ call center or customer service experience utilizing voice communications systems or central switchboard operations. An associate’s degree in a technical communications discipline may be substituted for the required experience. |
| Preferred Qualifications | |
| Knowledge/Skills/Abilities | Knowledge of keyboarding and accuracy in communicating verbally and electronically. |
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
| Safety Sensitive or Security Sensitive | Yes |
|---|---|
| Hazardous weather category | Essential |
Posting Detail Information
| Number of Vacancies | 1 |
|---|---|
| Desired Start Date | 04/17/2023 |
| If Research Grant/Time Limited, give end date | |
| Job Open Date | 02/13/2023 |
| Job Close Date | 02/20/2023 |
| Open Until Filled | No |
| Special Instructions to Applicant | BETTER PAY. Starting Salaries
MORE PERKS.
GREATER GROWTH.
Click here to learn more about why you should work at UofSC. |
| Quicklink for Posting | https://uscjobs.sc.edu/postings/140199 |
| EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions. |
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