Telecommunications Technician Specialist

Title: Telecommunications Technician Specialist

Hiring Range: Commensurate with experience

Pay Band: 04

Agency: Department of Taxation

Location: VAL RICHMOND HQ

Agency Website: https://www.tax.virginia.gov/work-with-us

Recruitment Type: Agency Employee Only – A

Job Duties

The Virginia Tax Office of Technology is seeking a Telecommunications Technician Specialist to support the Agency’s goals by managing and administrating TAX’s wireless and other telecommunications infrastructure, applications, and services.

This position is eligible for a hybrid telework schedule.

The anticipated hiring range is up to $72,000, commensurate with experience.

Did you know that over 8 million citizens rely on more than $34 billion of revenue the Virginia Department of Taxation collects to fund government services that affect their daily lives? Virginia Tax, headquartered in Richmond, is responsible for administering 37 state and local taxes, sales and use taxes, and miscellaneous excise taxes with integrity, efficiency, and consistency. Virginia Tax works directly with individual and business taxpayers and local governments to ensure the Commonwealth’s revenue is collected and taxes administered with fairness, diligence, and integrity.

Minimum Qualifications

At least 1 year of experience repairing, configuring, deploying iPhones and iPads

At least 6 months experience configuring and supporting Microsoft InTune MDM, Google MDM or other MDM

Preferred Qualifications:

Experience at a Cell Phone Store/Apple Store as a support technician

Customer Service/Helpdesk Support experience

Apple Certifications

Special Instructions:

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Page Up provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your Page Up account to check the status of your application for this position.
All Virginia Department of Taxation employees must be current with filing their Virginia state tax returns ensuring they were filed in compliance with established laws, rules and regulations.

Selected candidate(s) will be required to consent to and successfully pass a background investigation which includes fingerprint-based criminal history, tax compliance, and DMV driving record (if applicable) checks.

The selected candidate will be prohibited from performing tax or accounting services for compensation during or outside business hours.

Virginia Tax is an equal opportunity employer that values diversity in the workforce. All qualified applicants are afforded equal opportunities without regard to race, sex, color, national or ethnic origin, religion, genetics, age, veteran status, political affiliation, or disability. Reasonable accommodations are available to applicants with disabilities, if requested, during the application and/or interview process. If accommodations are needed, please contact Human Resources at (804) 786-3610.

Virginia Tax is committed to providing equal opportunity to disabled individuals and willing to provide reasonable accommodations to enhance opportunities for individuals with disabilities.

Virginia Tax participates in E-verify.

Consideration for an interview is based solely on the information within the application.

This website will provide a confirmation of receipt when the application is submitted for consideration.

Please refer to your Page Up account for the status of your application and this position.

Contact Information:

Name: Virginia Tax Talent Acquisition Team

Phone: 804-786-3608

Email: [email protected]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.