IT Analyst, Core Infrastructure & Operations – Network & Telecommunications

At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter–from our manufacturing plants to our office locations and everywhere in-between.

• Participate in the planning, design, configuration and deployment of company LANs, WANs, Voice and wireless networks, including servers, routers, switches, firewalls, UPSs, PDUs and other hardware to ensure that the network meets company performance and availability requirements
• Daily operational maintenance of existing network infrastructure. (SDWAN, ZScaler, Infoblox, ISE, Wireless, Solarwinds, etc.)
• Design, plan and troubleshoot network related problems in an enterprise environment with expertise in Cisco Routers, Switches, NGFW, Intrusion Prevention (IPS) and web filtering
• Liaise with vendors for new hardware and software acquisitions and keep appropriate maintenance agreements current and effective
• Work with global and regional teams to deliver IT or business projects
• Provide expert advice to other initiatives relying on network & infrastructure services
• Play a key role in maturing the network systems in the areas of routing, switching, security, collaboration, wireless, physical data center standards and monitoring systems
• Collaborate and coordinate on a daily basis with other IT teams to deliver on new projects
• Perform system monitoring and analysis, performance tuning, troubleshooting and escalating issues, including proactive problem resolution and complex problem analysis as necessary, to maintain system performance to meet user demand
• Reduce operational risk and improve availability of the overall infrastructure by ensuring access, monitoring, control, evaluation and documentation practices are maintained and adhered to
• Evaluate new system hardware and solutions and monitor the market for emerging technology
• Collect and analyze operational data (especially incident and change records) to identify emerging trends and log problem records to assist with problem resolution and increased network availability

• College diploma in the field of Computer Science or equivalent
• Minimum 3 years of equivalent work experience in a network position
• CCNP is preferred or equal experience
• Deep experience with Routing & Switching
• Strong working knowledge of network/internet Protocols/Services such as TCP/IP stack, Ethernet, BGP, OSPF EIGRP, QOS, DHCP, IPAM
• Expertise with Cisco ISR routers, Cat 9xxx, 3850’s, 4500’s, Nexus 9k, NGFW
• Familiarity with operation, management and fault diagnosis of real time transaction processing systems
• Knowledge of WIFI, Dot1x, Web proxy, and other network security infrastructure/monitoring tools
• SDWAN expertise would be an asset
• Must know when to ask for assistance, and when to provide assistance collaboratively
• Must be approachable, teachable, and a team player with a strong desire to continue learning and expanding their experience in a highly evolving environment
• Experience with network asset management, including maintenance of network components, inventory and related documentation
• Customer-centric
• Excellent troubleshooting skills
• Willingness to work beyond core business hours / on call, if necessary to minimize business interruption during planned or unplanned network/system modifications
• Excellent time-management to handle a heavy workload at various time of the year and project lifecycle
• Available for occasional travel as required

• Competitive salaries
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price
• We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Saputo is among the top three cheese producers in the USA and one of the largest producers of extended shelf-life and cultured dairy products. We have a diversified product portfolio with well-known retail brands, such as Friendship Dairies, Frigo Cheese, Montchevre, Stella and Treasure Cave, and a strong foodservice presence, partnering with chain restaurants and broadline distributors. Thanks to our countrywide footprint and national and international distribution networks, we’re proud to bring our best to our customers and, consumers and have plenty of opportunities for our employees to grow in their own way. And we do it while also striving to build a healthier future for our people and the communities where we operate, guided by our values and the Saputo Promise.

Join the Saputo Dairy USA team to make your contributions matter every day!

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