Field Service Technician

⭐Want an Average 4-day work week?

⭐Looking for a fun new career?

⭐Mechanically inclined?

⭐ Do you find problem-solving fulfilling?

ServiceRx is a dynamic leader in the exercise equipment repair industry is growing and looking for fun people who understand the importance of being thorough while also having a good time.

Our customers are happy to see you and we expect your top priority to be providing a great customer service experience in return.

Every day is a new adventure at ServiceRX, join us!

Please follow these 2 simple steps to apply:

⭐ Upload and send us your resume.

⭐⭐ After you have submitted your resume an aptitude test will be sent to you via email. Please complete this as soon as possible as applicants without the completed aptitude test will not be considered for the position.

Job Category: Maintenance & Repair

Employee Location: Raleigh

Travel Required: 60+ mile radius plus from the warehouse (located in Raleigh, NC)

Compensation: Based Upon Ability and Aptitude

Type: Full-Time

Contact: Matt Boaman

*Applicants with experience in the following fields will make a smooth transition into this position and are encouraged to apply; Industrial maintenance, HVAC on-site service tech, Electrician/Journeyman/Journeywoman (service call based) (PLC training a plus), Telecommunication (specializing in communication & hook-up, hardware-based computer experience). Well-rounded applicants with mechanical aptitude are also encouraged to apply. *Basic hand tools are required.

What we ask of you:

· Perform repair, preventive maintenance, and occasional installation of residential & commercial fitness equipment.

· Perform service in a timely manner

· Perform service, diagnose, and repair fitness equipment including treadmills, ellipticals, climbers, recumbent bikes, single/multi-stack weight systems, etc.

· Order, track, and return parts when required.

· Complete work orders using the mobile app software and/or a PC/Scan to upload documents when required.

· Update work order statuses and complete work orders according to company procedures.

· Communicate with the office staff to facilitate accurate & timely completion of work orders.

· Maintain a technical proficiency level with old and new equipment through manufacturer training, reading manuals, networking with other service technicians, and online training videos.

What we ask you to bring to the table:

· ⭐BE A TEAM PLAYER⭐

· A GREAT ATTITUDE

· WILLINGNESS TO WORK AS A TEAM

· 1 YEAR OF EXPERIENCE WITH ELECTRICAL AND/OR MECHANICAL ABILITIES

· ABILITY TO BE SELF-MOTIVATED & WORK WITH MINIMAL SUPERVISION

· ABILITY TO READ EXPLODED & PARTS DIAGRAMS AND DIAGNOSE TECHNICAL EQUIPMENT ISSUES

· EXCELLENT CUSTOMER SERVICE AND COMMUNICATION SKILLS

· ABILITY TO ORGANIZE AND INTEGRATE PRIORITIES AND DEADLINES

· REMAIN PROFESSIONAL IN DRESS AND INTERACTION AT ALL TIMES

· ABILITY TO PASS A DRUG SCREEN IF NEED BE

· HIGH SCHOOL DIPLOMA OR EQUIVALENT

· ABILITY TO MULTI-TASK

· PROBLEM-SOLVING SKILLS

· DETAIL-ORIENTED

· BASIC HAND TOOLS (including but not limited to: Sockets, Wrenches, Pliers, Channel Locks, Snap Ring Pliers, Screw Drivers, a Drill, etc.)

WORKING CONDITION:

· We offer 4-day work weeks to ensure every employee has time to spend with their family and have a life outside of work.

· We also do our best to have everyone home every night to ensure a healthy home life.

· Training is provided for

• Mobile app software

• Specialized equipment services

• General procedures related to manufacturer guidelines of service

• Continued education

· Company Vehicle is provided

· Frequent travel outside of a 60-mile radius will be required.

· Possible overnight trip (rare)

· Possible evening and/or weekend work is required (BUT VERY RARE)

· Bending, heavy lifting (100 lbs), squatting, standing, repetitive movements, and kneeling are necessary to service and repair fitness equipment in all types of residential and gym environments.

· All employee begins on a ninety (90) day probationary period. Once the probationary period ends you will receive an evaluation to determine the next level of compensation.

⭐WE ARE A SECOND CHANCE EMPLOYER

· As some locations of service include schools, state institutions, government facilities, residential homes, etc. background checks are required for all applicants.

⭐⭐ WE ARE ALSO LOOKING FOR FUTURE FRANCHISE OWNERS…IS THAT YOU?

Job Types: Full-time, Part-time

Pay: $18.00 – $20.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No weekends
• Overtime

Supplemental pay types:

• Tips

COVID-19 considerations:
COVID-19 considerations:
All employees are required to wear masks and adhere to the protocols of each facility or customer. This can include but is not limited to: mask, social distance, testing, etc.

Application Question(s):

• Do you understand that we will be conducting the interview process via zoom?

Experience:

• mechanical: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person