Sales and Operations Manager

Data Cable Management Sales and Operations Manager

Telomack Cabling Solutions, a wholly owned subsidiary of Encompass Technology, is a team of cabling professionals who specialize in delivering customized, high quality telecommunication cabling solutions, no matter the job size. We take pride in developing long-lasting client relationships, so our clients can experience improved operational efficiency, confidently and securely, because their voice and data networks are literally at the heart of their business. We do our job, so they can do theirs.

Vision

Our vision is to do the heavy lifting for our clients when it comes to all aspects of Data Communications. We do this by providing support services that bring peace of mind for conducting business in the technology age. With every decision we make and each client we partner with, we strive to be the premiere resource our clients deserve and depend on for their telecommunication needs. We do this by implementing our mission, values, and culture in every facet of our business decision-making processes, employee evaluations, use of industry metrics and standards, and by continuous and rigorous self-examination for the purposes of growth and expertise.

Mission Statement- “Stress Free I.T.”

Our mission is to bring meaningful technology and cabling solutions to our clients that delivers true peace of mind.

We will deliver the highest-level service in the industry as measured by industry leading metrics, by employing, training, and promoting the best team, and having strong partnerships with US-based IT providers.

Our success, knowledge and skills will be shared with our clients and the local community to create lasting positive impacts.

Values & Culture

We might be Data Telecommunications experts, but we refuse to fit the stereotype of being boring, geeky, overly technical or noncommunicative. We work for and with our clients and each other to solve problems and deliver customized solutions, while bringing value and peace of mind to everyday work situations. We focus on being able to do this effectively through:

• Integrating fun with teamwork
• Having positive mindsets that promote learning and growth
• Maintaining upmost honesty and integrity in all we do
• Professionalism at all times while being real and authentic
• Taking ownership and accountability of oneself, team, projects, and clients
• Being collaborative and engaging in proactive problem solving

Job Summary:

We are seeking a skilled and experienced Sales and Operations Manager to oversee the sales and operations of our cable management division. The Sales and Operations Manager will drive sales growth by developing and implementing sales strategies, managing sales teams, and building solid customer relationships.

Additionally, the Sales and Operations Manager will be responsible for overseeing the day-to-day operations of the cable management division, including managing projects, scheduling resources, ensuring compliance with safety and regulatory requirements, and implementing quality control processes and standards. This role reports directly to the COO of Encompass Technology.

The ideal candidate will have a proven track record of success in sales and operations management and experience in the cable management industry.

Standards:

• Develop and implement sales strategies to drive revenue growth for the cable management division to meet sales targets.

• Develop and manage sales teams to achieve sales goals and objectives.

• Build and maintain strong relationships with customers and partners to drive customer retention and acquisition, achieving greater than 4.5-star google reviews.

• Conduct market research and analysis to identify new sales opportunities and stay current with industry trends.

• Oversee day-to-day operations of the cable management division, including managing projects, scheduling resources, and ensuring compliance with safety and regulatory requirements.

• Implement quality control processes and standards to ensure that cable management services meet or exceed customer expectations.

• Collaborate with other teams such as IT, facilities, engineering, and project management teams to ensure seamless integration of cable infrastructure into other organizational systems.

• Develop and maintain budgets, forecasts, and financial reports for the cable management division.

• KPIs to be delivered weekly to ensure that the cable management division’s operations are running efficiently and effectively by analyzing performance metrics and implementing process improvements.

• Maintain up-to-date knowledge of cable management products, technologies, and competition.

Qualifications:

• Bachelor’s degree in Business Administration, Engineering, or related field.

• At least 5 years of experience in sales and operations management, preferably in the cable management industry.

• Proven track record of driving sales growth and managing sales teams.

• Strong knowledge of cable management systems, tools, and processes.

• Excellent analytical and problem-solving skills.

• Strong project management skills and ability to work effectively with cross-functional teams.

• Excellent communication and interpersonal skills.

• Strong leadership skills and ability to manage a team of sales and operations professionals.

• Knowledge of cable management market and competition.

• Experience in scheduling and coordinating resources for cable management projects.

• Familiarity with safety and regulatory requirements.

• Experience implementing quality control processes and standards.

• Knowledge of the BICSI standards and Leviton systems a plus

We offer a competitive compensation package and benefits to the right candidate. If you have the experience and qualifications required for this role, please submit your resume and cover letter for consideration.