Director, Hyperscale and Wireless Sales

About the Role

The Wholesale Accounts Director for Hyperscale and Wireless will lead a team of sales, sales engineering, and customer support specialists targeted on growing revenue and mindshare in the webscale, cloud, and wireless markets for Frontier. The Director is expected to develop credibility in understanding customers’ and prospects’ requirements through a deep understanding of their business drivers, objectives, and technical challenges, and to propose solutions to those requirements comprised of Frontier’s comprehensive portfolio of information and communications technology solutions. For existing assigned customers, the Wholesale Accounts Director is charged with developing strategies and tactics to increase customer retention, improve customer satisfaction, and grow revenue.

About You

• Thorough understanding and ability to articulate technical and business challenges in the US wireless market
• Thorough understanding of our competitive position and that of our competitors (products, promotions, strategies, alliances)
• Ability to lead focused teams of direct and indirect resources towards a common goal
• Resourceful and able to overcome obstacles and barriers to find appropriate sales solutions

Key Job Responsibilities

• Retain and grow our current customer base
• Aggressively acquire new webscale, cloud, and wireless customers
• Manage and optimize current revenue of existing customer base through retention activities, new product sales, and strategic technology migration
• Manage (directly and indirectly) both pre-and post-sales support resources throughout the sales cycle to retain and leverage customer relationships, provide business solutions, and expand the existing revenue base

Qualifications

• Foster extensive relationships with existing and new customers including C-Level Executives, decision-makers, influences, and key users
• Retain current customer base and expand revenue through cross/up-sell opportunities
• Develop and implement comprehensive Account Plans for each assigned customer working with cross-functional partners across Frontier to deliver results
• Improve and maintain current customer satisfaction results through engagement and responsiveness to regular surveys and feedback
• Establish self as a trusted advisor, guiding strategic initiatives in the position to instinctively know how to provide relevant insights
• Connect client’s business objectives with Frontier Business solutions and effectively understand and respond to customer objections

Requirements

• Full understanding of the network architectures, business challenges, and solutions sought by webscale, cloud, and mobile network operators
• Minimum 5 years experience selling in the hyperscale and wireless telecom worlds and relationships with the major players
• Can identify and articulate customer value proposition and links solutions to the customer strategy
• Strong presentation skills
• Sales cycle management experience, including Salesforce proficiency
• Associates required, Bachelor’s Degree preferred, or equivalent relevant experience

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.