Lead Field Service Technician

Job description

Job Responsibilities: Reading technical manuals to learn correct settings for equipment Installing wires and cables as well as splice wires or cables Disassembling equipment or modifying equipment in accordance to use request Entering commands into computer to test equipment Verifying that data is being transmitted between locations according to specifications Responsible for viewing and completing work orders Move, change, install, repair or remove data communications equipment such as POS systems, phone systems, computer terminals, audio systems, DVR’s, digital signage, traffic monitoring system and wireless RF units. Inspect and test the wiring to locate and repair problems as well as ensure that all specifications are met.

Job Requirements:1+ years of field experience in configuration Installation of hardware products, cabling, and networking Knowledge of the 25-pair color code Cable pulling and terminations Must be able to work alone without direct supervision Must be able to read and understand a written Scope of Work and Work Orders Firm understanding of T-1 circuits and installation POS installation/configuration POS break/fix knowledge Phone system installation (Cisco, Avaya) Knowledge of BICSI standards Inventory control management.

Physical and Mental Requirements: Must be self-motivated, positive in approach, professional, and help create, develop, and implement project process improvements. Must promote the company culture and mission to all employees, vendors, clients, and business partners Must be able to act as the company liaison for interface with customer representatives Must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write and give oral directions. Must be able to work at heights, off a ladder, and in confined spaces, lift up-to 50 lbs. and move up to 75 lbs. Must be able to see and distinguish different colors, read the small print, and hear and recognize audible signals such as dial tones.

• Must be able and willing to travel 100 -300 miles a week in a Company Owned or Privately Owned Vehicle.
• Fuel and Maintenance. Fees may be paid for by Hybrid Networks with a monthly stipend.

Education:Certification, License, and Skill Requirements: High School Diploma or some college 1-2 years of field experience in configuration. Ability to manage and prioritize multiple tasks at off-site client locations. Exceptional communication skills, both written and verbal Basic computer skills and strong organizational skills Ability to travel and a valid driver’s license with a clear driving record. Availability to work evening and weekend hours.

Compensation and Benefits:Availability to work evening and weekend hours will qualify you to receive emergency pay. Training is provided by a seasoned tech or area manager. Training pay will apply ($25.00 Hr.) while training with a veteran tech or area manager [one week].

About Hybrid Networks: Hybrid Networks is a Commercial and Retail technology solutions and support services company. We have recently taken on multiple government contracts and we are seeking an ambitious experienced Field Service Technician to work with our Commercial and Federal customers to install and repair data lines and retail equipment.

We are Veteran owned and employed. we take great pride in being a substantial placement source for returning and transitioning US Military Veterans. Please Visit www.HybridNetworks.com For more information about our company.

Job Types: Full-time, Contract

Pay: $30.00 – $45.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Professional development assistance
• Referral program

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Choose your own hours
• Day shift
• Evening shift
• Night shift
• On call
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Application Question(s):

• Do you Have Reliable Transportation?
• The Position that you are applying for is a full-time 1099 contract. Are you willing to accept 29-44 hours per week?
• Do you have the training, knowledge, or experience to test, repair or replace damaged cabling?

Experience:

• IT support: 1 year (Required)
• Telecommunications Experience (VoIP-POTS): 1 year (Preferred)
• Data Cabling, Network Infrastructure: 1 year (Preferred)

License/Certification:

• Driver’s License (Required)

Security clearance:

• Confidential (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: One location