NOC Manager

Title: NOC Manager
Location: Camarillo, CA
Duration: 6 month Contract to Hire
Compensation: Starting at $75k
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

Job Description:

The main aim of the NOC Manager is coordination to ensure that the networking system runs efficiently without interruption. They manage the business process in the organization..

Responsibilities:

Strategy & Planning

The NOC Managers primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer’s infrastructure.

Provides overall expertise with all network operations functions.

Ability to define, implement and enforce configuration management and change management policies and practices.

Acquisition & Deployment

Handle escalations and manage support from different levels.

Ensure adherence of operational metrics.

Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department.

Manage tools, systems and procedures to ensure dynamic management of issues and customer management.

Ensure all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.

Evaluate technical skills of the team and ensures there is an appropriate level of expertise.

Provide procedural training to staff.

Perform performance objectives and performance reviews with all team members.

Operational Management

The NOC Manager will include hands on technical support work related to the overall health and maintenance of customer environments.

This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.

The NOC Manager will manage all related partner operational expectations.

Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.

Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation.

Ensure that reports are accurate and delivered on time.

Position Requirements

Formal Education & Certification

An NOC manager requires at least a bachelor’s or master’s degree with qualifications in computer science, electrical engineering, telecommunication engineering and information technology and related fields.

Personal Attributes

Excellent leadership qualities

Demonstrated history of successfully leading teams

Excellent skills in developing processes and procedures for Client & In-house team.

Excellent oral communication skills, writing and presentation skills

Ability to interact with clients in a professional, articulate manner

Our benefits package includes:

Comprehensive medical benefits

Competitive pay, 401(k)

Retirement plan

and much more!

About INSPYR Solutions:

As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly-skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
#IND-IT