Project Manager

JOB SUMMARY

Independently performs project management responsibilities for information systems development and support efforts. Focus is on projects of extremely high risk, complexity and visibility. Includes resource allocation, all phases of a development life cycle, i.e., feasibility study, requirements, analysis, design, programming, testing, and implementation planning. Manages the ISS relationship with all levels of customer management. Frequent contact with all levels of customer management is expected. Ensures system quality and conformance to standards.

Coordinates and directs the activities of all levels of consultants on a project team which performs the traditional functions of systems analysis, design and program development in the implementation of business-information systems. Exchanges ideas, information and opinions with the President and the Technical Staff to arrive at decisions, conclusions, solutions, or solve disputes. Is a company-wide recognized expert and leader.

ESSENTIAL FUNCTIONS

· Serve as primary liaison to business customers and provide recommendations for improved system processes. Develop deliverables related to project initiation including feasibility studies, risk assessment, project initiation reports, staffing, project organization outline, and standards and control procedures.

· Monitor the progress of multiple projects to include: deliverables, quality assurance, and customer service. Report status to client and identify and resolve risks that impact project completion. Manage time and budget for the client, initiate action to identify and resolve problems, and ensure goals are met. Coordinates planning, development, testing, documentation, and installation of project to ensure timely deliverables, project success and quality.

· Adjusts resources as necessary to ensure project success and completion. Provide work direction and feedback to all team members and assist them in issue resolution. Provide guidance to team members on administrative and technical problems. Providing customer service to client by developing team behaviors and empowering team members to plan and execute work. Assist in staffing activities related to project.

· Develop new processes as necessary to ensure mission critical systems are completed; provide expertise in identifying appropriate methodologies for large-scale development efforts.

· Leads or participates in business process redesign teams.

· Prepares and delivers formal presentations to colleagues and management. Shares “best practices” for account management staff development and technical expertise.

· Ensures compliance with architectural design and divisional system integration standards/guidelines. Provides leadership to the project team toward the attainment of high quality systems, making sure systems are consistent with standards and operating procedures.

· Consults on other large projects and is viewed as a resource assigned to the company’s most critical efforts. Support SCI’s corporate development needs by making time to participate on internal committees and task forces.

· Communicates with Sales and Marketing regarding re-engagements, additional team staff, potential new opportunities, and successful projects.

· Through formal and informal training, continues development of personal and professional skills. Establishes and participates in industry and other professional networks to ensure awareness of social, economic and other trends that may affect the business or direction of the Company’s initiatives, policies and programs.

· Performs other related duties as assigned.

Supervisory Responsibility:

· Responsible for supervision of Project Superintendents, including but not limited to realistic working conditions, individual feedback, operating rules, ensuring the timely completion of detailed reports including timecards and dailies, ensuring resumes are updated after significant project, and tracking training and vacation plans.

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· Responsible for working with the Company President and Operations in the development of team members by identifying their technical career path and technical training needs, creating a realistic individual development plan, ensuring goals and educational requirements are being pursued, and completing and delivering a performance evaluations on an annual basis.

PROJECT/PRACTICE RELATED COMPETENCIES

Project /Practice Management

• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
• Identifies resources needed and assigns individual responsibilities.
• Manages day-to-day project aspects of a project and scope.
• Reviews deliverables prepared by team before passing to client.
• Effectively applies our methodology and enforces project standards.
• Prepares for engagement reviews and quality assurance procedures.
• Minimizes our exposure and risk on project.
• Ensures project documents are complete, current, and stored appropriately.

Project Accounting

• Tracks and reviews team hours and expenses on a weekly basis.
• Manages project budget.
• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.
• Assists with clients, when necessary, regarding unpaid invoices.
• Analyzes project profitability, revenue, margins, bill rates and utilization.

CAREER PATH CORE COMPETENCIES

Financial Management

• Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.
• Understands our pricing model and billing procedures.
• Accurately forecasts revenue, profitability, margins, bill rates and utilization.
• Assures project legal documents are completed and signed.

Business Development

• Identifies business development and “add-on” sales opportunities as they relate to a specific project.
• Assists the Business Development Manager in preparation and review of proposal efforts including completing project scoping and Loss of Earning (LOE) assessments.
• Effectively conveys our message in both written and verbal business development discussions.

Communication

• Facilitates team and client meetings effectively.
• Holds regular status meetings with project team.
• Keeps project team well informed of changes within the organization and general corporate news.
• Effectively communicates relevant project information to superiors.
• Delivers engaging, informative, well-organized presentations.
• Resolves and/or escalates issues in a timely fashion.
• Understands how to communicate difficult/sensitive information tactfully.

Technical Understanding

• Possesses general understanding in the areas of application programming, security aspects, database and system design.
• Understands Security operations, security policies, Internet, Intranet and client/server architectures.
• Possesses a thorough understanding of our capabilities.
• Maintains awareness of new and emerging technologies and the potential application on client engagements.

PROFESSIONAL QUALITIES

Leadership

• Challenges others to develop as leaders while serving as a role model and mentor.
• Manages the development of team by ensuring, when possible, that project tasks are in line with each Innovator’s career interests.
• Inspires coworkers to attain goals and pursue excellence.
• Identifies opportunities for improvement and makes constructive suggestions for change.
• Manages the process of innovative change effectively.
• Remains on the forefront of emerging industry practices.

Teamwork

• Consistently acknowledges and appreciates each team member’s contributions.
• Effectively utilizes each team member to his/her fullest potential.
• Motivates team to work together in the most efficient manner.
• Keeps track of lessons learned and shares those lessons with team members.
• Mitigates team conflict and communication problems.
• Plans and facilitates regular team activities outside of the office.

Client Management

• Manages day-to-day client interaction.
• Sets and manages client expectations.
• Develops lasting relationships with client personnel that foster client ties.
• Communicates effectively with clients to identify needs and evaluate alternative business solutions.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Builds a knowledge base of each client’s business, organization and objectives.

ORGANIZATIONAL RESPONSIBILITIES

Innovator Development

• Conducts effective performance evaluations and mentors those with less experience through formal channels.
• Helps team execute career development plans.
• Seeks and participates in development opportunities above and beyond training required by us.
• Trains other innovators and clients through both formal and informal training programs.
• Encourages more junior Innovators to take responsibility for their development within the company.
• Challenges fellow Innovators to progress toward their professional development goals.

Internal Operations

• Suggests areas for improvement in internal processes along with possible solutions.
• Leads internal teams/task forces
• Approves team members’ time and expense reports in a conscientious and timely manner.
• Reviews the status reports of team members and addresses issues as appropriate.
• Complies with and helps to enforce standard policies and procedures.

QUALIFICATIONS

Required: College degree or equivalent experience required. Minimum 5 years experience in a business analyst, project management, or information technology role in a complex business and systems environment. Experience with technical alternatives and basic knowledge of emerging technologies.

Abilities/Skills: Proven track record leading large, successful projects. Requires well-developed communication skills and the ability to maintain positive and cooperative working relationships with ISS teams and customers. Must have excellent judgment, leadership and communication skills. Working knowledge of hardware/software technologies used within application area, including mainframe and PC platforms, programming languages, database technologies, and network and telecommunications protocols. Must exhibit creativity and innovation in system solutions; must be broadly focused and able to manage multiple efforts concurrently.

Preferred: Advanced degree desirable tools; familiarity with standard software development tools (e.g. version control)

Job Type: Full-time

Pay: $20.00 – $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Kalispell, MT 59901: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location