Supervisor, Telecom in Atlanta, Georgia

Supervisor, Telecom

Description

Supervisor, Telecom – FO GA Operations

(Field Operations East & National)

After reading the job information below, please apply if you have the education/experience/competencies needed and this is a job you would enjoy.

Job Summary:

The Supervisor, Telecom position for FO GA Operations within the Field Operations East & National department will have overall responsibility for approximately (20) Telecom Technicians, (2) Telecom Analysts, and (1) Administrative Assistant geographically dispersed throughout the state of GA.

The Supervisor provides leadership and influence through active participation in Field Operations (FO) activities and leverages business, technical, and consulting resources from across the organization (strategy, engineering, and operations) to ensure the timely delivery of effective business solutions.

FO provides hands-on installation, maintenance, break-fix, and project support for Southern Company’s voice, data, and telecommunications transport networks while also assisting various infrastructure groups with initiatives as needed in support of a diverse Southern Company customer base.

Education Requirements & Preferences:

· Two-year degree in a business or technology-related field, or equivalent military training is required.

· Preference will be given to candidates with a four-year degree or nearing completion of a four-year degree program in a business or technology-related field.

Experience Requirements & Preferences:

· Minimum of 5 years of experience in a technology-related field is required.

· Preference will be given to candidates who have telecommunications, field operations, or similar experience.

Job Requirements (The Whats):

· Leadership and teamwork demonstrated by a successful track record of accomplishing meaningful business results working with and through others.

· Working knowledge of technology-related disciplines including voice, data, and telecommunications transport networks.

· Working knowledge of our customer’s business functions, how their operations are performed within different organizations of Southern Company, how they are supported by Field Operations, and an understanding of how the Technology Organization and Field Operations adds value to these organizations.

· Analytical abilities and problem-solving skills, including the ability to identify business requirements, manage workforce resources for effective utilization, and seek ways to always be better tomorrow than today.

· Relationship building skills that result in successful working relationships with customers, peers and business partners internal and external to Southern Company.

· Effective oral and written communication skills with the ability to convey complex technical issues or processes in business terms and communicate with business partners, vendors, and leadership at various levels.

General/Technical/Leadership Competency Requirements (The Hows):

· Embody Southern Company’s values: Safety First, Unquestionable Trust, Superior Performance, and Total Commitment.

· Engage in Diversity, Equity, and Inclusion (DE&I) dialogs.

· Comprehensive engagement with the geographically dispersed GA Operations team including frequent on-site, face-to-face interactions in support of employees and their work.

· Address development needs of employees by providing feedback, making skill building recommendations, and partnering with employees and resources to create opportunities for individual and team success.

· Maintain a Growth Mindset.

· Embrace, influence, and lead change.

· Negotiate with and influence others (internally and externally).

· Provide and accept feedback including performance management and annual review processes for direct reports.

· Analyze, engage with, and utilize data for effective decision-making.

· Work autonomously to effectively organize tasks, manage multiple priorities and responsibilities, meet schedules, and deliver on commitments.

· Develop, manage, and adhere to budget while monitoring variances and financial projections and ensuring billing requirements are met.

Work Location & Hours:

· This position will be performed within a hybrid environment and may be performed remotely. Reporting to a specific office location each day is not expected or required; however, frequent face-to-face engagement with employees in various locations throughout GA is required and frequent travel is expected.

· The successful candidate will be required to attend team, vendor, or business partner meetings, training, or other on-site events and must be willing to attend in person when necessary or requested.

· A company vehicle will be provided.

· The successful candidate can reside anywhere within the state of GA. Relocation assistance is not offered with this position.

· This position is an exempt/salaried position. Typical workdays and hours are Monday – Friday, daytime hours (i.e. 7AM – 4PM, 8AM – 5PM) with flexibility. There will be occasional after-hours and/or weekend engagement in support of employees and during storms, critical events, etc.

#LI

Southern Company (NYSE: SO) is a leading energy company serving 9 million customers through its subsidiaries as of Jan. 1, 2019. The company provides clean, safe, reliable and affordable energy through electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company serving wholesale customers across America, a leading distributed energy infrastructure company, a fiber optics network and telecommunications services . Southern Company brands are known for excellent customer service, high reliability and affordable prices below the national average. For more than a century, we have been building the future of energy and developing the full portfolio of energy resources, including carbon-free nuclear, advanced carbon capture technologies, natural gas, renewables, energy efficiency and storage technology. Through an industry-leading commitment to innovation and a low-carbon future, Southern Company and its subsidiaries develop the customized energy solutions our customers and communities require to drive growth and prosperity. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and govern our business to the benefit of our world. Our corporate culture and hiring practices have been recognized nationally by the U.S. Department of Defense, G.I. Jobs magazine, DiversityInc, Black Enterprise, Forbes and the Women’s Choice Award. To learn more, visit www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant’s qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Information Technology

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Southern Company Services

Job Type: Standard

Travel (Up to…): Yes, 25 % of the Time

Work Location(s):

Georgia Power Headquarters – 241 Ralph McGill Blvd. NE (241ATLANTA)

241 Ralph McGill Blvd. NE

Atlanta, 30308

Req ID: SCS2011589