Social Media and Communication Assistant

Reference Number: PLCFA23-025

Position Title: Social Media and Communication Assistant

Duty Station: Warsaw

Classification: General Service Staff

Type of Appointment: Special Short-Term Ungraded Contract

Estimated start date: As soon as possible

Closing Date:10 August 2023

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. The International Organization for Migration (IOM) is committed to the principle that humane and orderly migration benefits migrants and society. As the leading international organization for migration, IOM acts with its partners in the international community to: assist in meeting the growing operational challenges of migration management; advance understanding of migration issues; encourage social and economic development through migration, and; uphold the human dignity and well-being of migrants.

IOM has been active in Poland since 2002 under an agreement with the Polish government and conducts various migration programs, including activities supporting the integration of male and female migrants into Polish society. IOM in Poland implements projects aimed at the private sector to promote ethical recruitment, respect for the rights of migrants and migrant women as well as the elimination of forced labour from value chains and the prevention of human trafficking.

Context:

Under the direct supervision of the Public Information Coordinator, and overall supervision by the Chief of Mission, and close coordination with IOM Regional Office in Brussels, the successful candidate will support in generating and coordinating content across all IOM Poland social media platforms to reflect IOM’s work in Poland and increase its visibility.

Core Functions / Responsibilities:

1. Assist in the execution of effective digital strategies and integrated online campaigns to enhance the digital presence of IOM Poland projects and activitiesIn collaboration with the Graphic Designer and Communication Coordinator, compose, organise and publish daily posts for Facebook, Instagram, Twitter and LinkedIn.
2. Support the Communication Coordinator with newsletter curation and distribution.
3. In coordination with the Graphic Designer and Communications Coordinator support the design of audiovisual content, like quote cards, GIFs, videos, infographics, banners according to each platform’s specific publishing requirements.
4. Analyse on regular basis key performance indicators for each platform and adjust approach based on the results to achieve the end of year goals. In coordination with IOM unit heads, ensure sufficient visibility of donor-funded projects, including support in reporting phase.
5. Translate content from English to Polish for various platforms, included but not limited to website, social media, flyers, reports and more.
6. Ensure compliance with IOM and donor visibility requirements.
7. Ensure that messaging included in public-facing content is consistent with the strategic objectives of the Organization and in line with its Media and Communications strategy.
8. Follow social media trends and propose innovative ways to showcase IOM’s work across all platforms.
9. Perform any other duties which may be assigned.

Required Qualifications and Experience

Education

University degree in Media Relations, Communications, Digital Media or Marketing or other related disciplines from an accredited institution with three years of relevant experience.

Experience and Skills

• Experience in social media, digital marketing, public information, public relations, or related field is required.
• Experience creating content for and managing online communities and knowledge-sharing platforms is required.
• Experience in digital or print content production, including graphic design, photography, and videography for online platforms
• Experience with social media platforms including Instagram, Facebook, Twitter, LinkedIn, and other online platforms in a professional setting.
• Experience with social media analytics and how to optimize posts for maximum impact is desirable.
• Experience working in multi- cultural setting is advantage.
• Knowledge of Hootsuite or other tool for content management is necessary.
• High level of computer literacy.
• Creative flair and the ability to drive innovation.
• Ability to use relevant design and desktop publishing hardware and software such as InDesign, Illustrator, Adobe Premier pro is an advantage.
• Demonstrated organizational and time management skills.
• Outstanding verbal and written communication skills and ability to present ideas in a user-friendly language.
• Ability to work independently as well as part of a team and to thrive in a fast-paced environment.

Languages

For this position native level English and Polish is required. Working knowledge of Russian is desirable.

Required Competencies

IOM’s competency framework can be found at this link.

The incumbent is expected to demonstrate the following values and competencies:

Values – all IOM staff members must abide by and demonstrate these values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: demonstrates willingness to take a stand on issues of importance.
• Empathy: shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 1

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Other:

IOM is committed to a diverse and inclusive environment.

This post is subject to local recruitment. Only those holding a valid residence and work permit for Poland will be eligible for consideration.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

At the time of recruitment, all candidates must disclose any known relative or spouse who works for IOM. Candidates may also be requested to provide documentary evidence of academic degree(s), professional licenses, and proof of no criminal records as relevant to the requirements of the position advertised.

Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.

Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.

How to apply

Interested candidates are invited to send completed Personal History Form and CV in English to [email protected] email specifying the Vacancy Reference Number PLCFA23-025 and full name in the subject line (e.g., “PLCFA23-025 – Jane SMITH”).

Please click this link to access Personal History Form

Due to the volume of applications received, IOM Poland will not be able to respond to all inquiries about the application status and will only contact shortlisted candidates.