170 – Network Administrator II

Kennebunk Savings operates on the shared belief that Helping One Another Is the Right Thing To Do.

Our Core Values – Trust, Integrity, Proactive and Empathy provide the guide posts for how we support that belief. They guide our day to day actions – from the way we build relationships, to how we make decisions and problem solve, to how we interact with one another. Our Core Values form the foundation of our culture. Embodying by them forms the basis of what makes for a successful employee at Kennebunk Savings.

Scope of Work

Manage and operates network hardware, software and operating systems, including the installation, management, and maintenance of network systems. Monitors performance and maintains security levels of the network. Administer the Organization’s server environment, including VMWare, Exchange, and SAN environment. Adherence to Department/Company standards and established service level agreements [SLA’s] (i.e. checklists/procedures).

Essential Functions (3)

Network Administration Support and Management

• Implement, support and maintain networking and telecommunication systems as well as diagnose, analyze, and resolve network and security issues (i.e. upgrades, patches)
• Facilitates and enforces IT and network related security (i.e. Settings) as well as reviews and responds to security and compliance findings
• Administer network resiliency for Disaster Recovery
• Maintain appropriate Permission levels

Server Administration Support and Management

• Provisions servers and other networking equipment into the environment
• Research and recommend new features implementation. Identify, Recommend, and Implement process (i.e. checklists) enhancements related to security and efficiencies
• Administers email systems and internet filters
• Manage Virtual, SAN and backup environments to include appropriate replication schedules
• Administers System Health/Alerting System
• Administers data backups and restoration

Support Desk

• Advanced level expertise for Support Desk
• Responds to Support Desk requests as assigned
• Answers incoming support desk phone calls and manages ticket queue
• Provision and maintain inventory for Hardware and Software

Other Duties and Responsibilities:

• Promotes the Kennebunk Savings Brand by recommending our products and services, supporting our community focus & commitment to being a premier employer
• Understands, supports and adheres to organizational policies and procedures
• Consistently emphasizes the importance of teamwork in the department and company at large
• Responsible for keeping abreast of company news and information
• Responsible for completing required training and policy review
• May serve on various committees
• Willingness to take on additional tasks and duties
• After (business) hours work and support as necessary

Desired Certifications & Licenses:

• A+ Certification
• Network+ Certification
• MCSA and Security+ certification or equivalent knowledge

Desired Knowledge, Skills & Abilities:

• Skilled in/ Proficiency with Microsoft, VMWare, Cisco, and Equallogics SAN technology
• Displays high level of regard for trust and confidentiality
• Proficient in Microsoft Office Products
• Displays strong written and verbal communication skills
• Displays strong organization skills and the ability to multi-task to meet established deadlines
• Demonstrates a high level of accuracy and attention to detail
• Effectively uses analytical skills to solve technical, as well as, non-technical problems
• Prior knowledge of banking regulations is preferred
• Ability to adapt to change

Desired Job Experience:

• 5+ years of related experience – Business Line Related
• Experience in a professional, service focused and fast-paced environment

Desired Education:

• High school or General Education Diploma
• Associates Degree in Computer Science or equivalent experience preferred

Working Conditions/Minimum Physical Requirements:

• Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards
• Dexterity of hands and fingers to operate a computer and other office equipment
• Lifting and moving of moderately heavy objects on occasion
• Normally seated for extended periods of time
• Standing for extended periods of time
• Some exposure to outdoor elements and inclement weather
• Frequent lifting, stretching, bending, walking, climbing and pushing

Updated 3/10/22

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, or Maine/New Hampshire Human Rights Commissions, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.