Access Network Technician II

Green Hills Telephone


About us

We Value Strong Connections.

At Green Hills, we are deeply connected to our communities. We create bonds that keep our communities connected to each other and to the world at large. When you reach out to us, you reach out to people who live and work in your community. We’re here to serve, and we respond quickly and reliably. And, in the end, we understand that we have something larger cities don’t -we have each other.

***This role is located in Higginsville, MO. Candidates must be located within 45 minutes of facility.

General Summary

Installs, maintains, and repairs customer premise voice and broadband equipment. Wires and connects new equipment. Utilizes testing equipment to determine maintenance and repair needs and completes necessary repairs. Troubleshoot plant distribution technologies such as twisted copper pair, fiber, and coax. Programs and quality tests customer equipment. Explains equipment and services and answers customer questions. Completes all installation and repair related forms and reports. Locates aerial and buried outside plant facilities.

Essential Job Functions

  • Installs new broadband services and equipment on customer premises. Wires and connects new equipment as appropriate.
  • Trouble shoot plant distribution technologies such as twisted copper pair, coax and fiber.
  • Analyze and troubleshoot customer Wi-Fi.
  • Maintains and repairs existing broadband customer premise equipment by testing to locate trouble. Determines and completes necessary repairs.

Programs and quality tests customer equipment.

  • Explains equipment and services and answers customer questions.
  • Completes all installation and repair related forms and reports.
  • May confer with customers to further determine problems and acceptable resolutions.
  • Performs all other related duties as assigned by management. *
  • Locate aerial and buried facilities.

Green Hills is an equal opportunity provider and employer.

Qualifications

High school diploma or general education degree (GED); one (1) year certificate from college or technical school in telecommunications or electronics or three(3) to six (6) months related experience and/or training; or equivalent combination of education and experience.

This position requires a valid Missouri Class E Driver’s License.

Please apply at:

https://greenhillscommunications.bamboohr.com/jobs/

Job Type: Full-time

Pay: $21.00 – $33.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Relocation assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • On call

Supplemental pay types:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • CDL (Preferred)

Work Location: One location

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