ADMINISTRATOR III, NETWORK

Denver Public Schools


ADMINISTRATOR III, NETWORK (JOB ID: 59781)


OFFICE OF OPERATIONS

Traditional 235 work days

FTE: 1.0

Salary Range: $86,173 – $99,933

Essential Functions and Objectives:

Responsible for the daily operations and management of the district voice and data telecommunications network. This includes monitoring, training, troubleshooting, security, and coordination of installations and changes. Also responsible for designing and implementing network additions or upgrades. Provides subject matter expert level of service to daily operation of the DataCom network.
  • Maintains voice or data communications throughout the district, including monitoring, training, security, troubleshooting, and scheduling of new installations.
  • Installs equipment on-site, testing system for functionality with all necessary software applications; completes all installations within set time lines; and installs and repair UPS systems as required.
  • Significant experience with Cisco switching/routing and VoIP protocols required.
  • Assembles and configure network components to include routers and switches per DPS standards.
  • Sets up and maintain basic network operations.
  • Maintains district VoIP telephones and telephone systems (over 10,000 ports supported).
  • Resolves all reported trouble tickets.
  • Provide root-cause analysis and corrective action reports for all network failures. Provides network technical support for the district.
  • Trains district personnel in network equipment use and maintenance.
  • Writes and updates technical documentation that describes the networks and their functions. Install and repair UPS systems as required.
  • Provides regular activity and status reports to management.

Knowledge, Experience & Other Qualifications:
  • Ten (10) years of technology repair service experience.
  • Experience serving as the subject matter expert for network operations
  • Cisco certified to CCNA level preferred but not required; Other network certifications are a plus but not required.
  • Knowledge with Microsoft Office products, including Word, Excel, Google Suite, and Outlook.
  • Effective time management and organizational skills.
  • Effective verbal and written communication skills.
  • Strong attention to detail.
  • Effectively handles multiple demands and competing deadlines.
  • The ability to take responsibility for one’s own performance.
  • Positive attitude with excellent interpersonal communication skills and the ability to work collaboratively with all levels of management and the end-user community.
  • Temperament to work under pressure and maintain effective working relationships with clients, fellow employees, other departments and outside contractors.
  • High degree of integrity in handling confidential information.
  • Working knowledge of data processing equipment, systems and techniques for data and voice networks Have and maintain a valid motor vehicle license.
  • Ability to work off-shift and on-call as required outside of normal business hours, including occasional nights and weekends.
  • Ability to travel to sites throughout the district.

Education Requirements:
  • High School Diploma/GED required.
  • Bachelor’s degree preferred.

Other information:

The mission of the DPS Department of Technology Services (DoTS) is to be a proactive partner enabling the success of every child. We support the students, families, and staff of Denver Public Schools by providing the infrastructure, tools, data, and support to enable effective educators and efficient operations. Our leading-edge technology work includes delivering custom portals for our students, parents, teachers, and administrators, managing one of the largest networks in the state of Colorado, providing unparalleled levels of customer support, finding new ways to get technology in the hands of our students, and much more. We believe that technology is a positive, enabling force for parent engagement, student engagement, educator effectiveness, operational efficiency, student safety, and student achievement. By joining us, you too will be enabling the success of every child!

Additional Information:
  • Work Year Calendars (including accrued time off): http://thecommons.dpsk12.org/Page/1129
  • Benefits (including DPS contributions): http://thecommons.dpsk12.org/Page/1397
  • Compensation Structures: http://thecommons.dpsk12.org/Page/244
  • Employee must live and work with a permanent home address in Colorado while working for Denver Public Schools.

About Denver Public Schools:

Denver Public Schools is committed to meeting the educational needs of every student with great schools in every neighborhood. Our goal is to provide every child in Denver with rigorous, enriching educational opportunities from preschool through high school graduation. DPS is comprised of nearly 200 schools including traditional, magnet, charter and alternative pathways schools, with an enrollment of more than 90,000 students.

DPS has become the fastest-growing school district in the country in terms of enrollment and the fastest-growing large school district in the state in terms of student academic growth. Learn more at dpsk12.org.

Denver Public Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

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