Administrator of IT Systems and Telecommunications

Summary

The Information Technology department seeks a highly organized, detail-oriented, hands-on, self-starter to assist with managing all software programs, both internal and external helpdesks, as well as the VoIP phone system company wide. The successful candidate will be responsible for software related helpdesk tickets for the Realpage suite of products i.e. OneSite, Opstechnology, ILM, and Active Building. The candidate will also be responsible for managing a 3rd party helpdesk. The candidate will also assist with the administration of Ring Central, the VoIP system used company wide. This person will play a pivotal role in supporting all team members as it relates to Microsoft 365 products. This person must have prior experience with project or schedule coordination, database or CRM management and administration, excellent computer literacy skills, and be able to organize, manage and share digital files using SharePoint and Dropbox. The successful candidate will also assist the VP of IT with setting up new apartment communities with all company used software. The successful candidate must have strong written and verbal communication. This person may work independently, as well as assisting the VP of IT, and other departments in the company.

• Experience required:
  • Experience using the RealPage suite of products, including OneSite Leasing and Rents
  • Experience with administering Microsoft 365
  • Experience with SharePoint, Dropbox, or other cloud-based file management platforms
  • Experience with administering VoIP systems

• Experienced preferred:
  • Experience with IT Helpdesk management
  • Experience in the apartment industry

• Skills:
  • Project coordination, calendar, and schedule management
  • Excellent written communication skills
  • Software system setup and administration
  • File and digital asset management using cloud-based software (i.e. Dropbox, Sharepoint, etc)

• Aptitude:
  • Organized
  • Detail-oriented
  • Self-starter capable of managing multiple deadlines
  • Reliable in a remote-based position
  • Flexible and adaptable to changes
  • Enjoys working independently as well as with a team
  • Enjoys trouble-shooting systems-related problems

Vicinia Property Management is a fast growing company in the Multi-Family Market. Team members enjoy competitive benefits, the ability to work from home and a fantastic culture.